At a Glance
- Tasks: Support prospective students with advice and manage recruitment events.
- Company: Join the dynamic Student Recruitment and Widening Participation Team at the University of Salford.
- Benefits: Competitive salary, 32 days leave, professional development, and wellbeing support.
- Other info: Be part of one of the UK's fastest growing universities in a supportive environment.
- Why this job: Make a real difference in students' lives while working in a vibrant community.
- Qualifications: Strong communication, organisation, and customer service skills required.
The predicted salary is between 26000 - 39000 € per year.
Opportunity Overview
We are seeking a proactive and customer-focused Student Recruitment Assistant to join our dynamic Student Recruitment and Widening Participation Team. This is an exciting opportunity for someone passionate about higher education, student experience, and outreach. Youll play a vital role in supporting prospective students through their journey by providing advice, managing enquiries, and delivering key recruitment events. If you thrive in a busy, collaborative environment and have strong communication, organisation, and customer service skills, wed love to hear from you.
Keywords: student recruitment, higher education, events, customer service, CRM, applicant experience, widening participation.
Key Responsibilities
- Provide outstanding customer service across multiple channels (email, phone, live chat, social media) to prospective students.
- Support the delivery of recruitment events such as interviews, Open Days, and Offer Holder Days.
- Ensure accurate, up-to-date advice is given on courses, applications, and the admissions process.
- Collaborate with Admissions, Marketing, and academic colleagues to support conversion activities.
- Maintain data protection standards and contribute to continuous improvement in enquiry handling and applicant communications.
About the School or About the Department *
The Student Recruitment and Widening Participation Team is part of the University of Salfords Marketing, Recruitment and External Relations Directorate, responsible for raising the profile of the University and supporting its growth and diversity objectives. Our team is central to engaging and supporting prospective students through every stage of their journeyfrom first enquiry to enrolment.
We deliver key recruitment events, manage school and college relationships, and provi support for both UK and international applicants. With a strong commitment to inclusion, collaboration, and high-quality service delivery, we are passionate about widening access to higher education and ensuring every student feels informed, welcomed, and valued.
What\'s in it for you?
- Competitive salary - and excellent pension scheme
- An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community - there\'s a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students\' lives
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
- Greater Manchester - live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyles
- Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we\'re easy to get to
- Team Salford - join us here in Salford and be part of one of the UK\'s fastest growing universities
- A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you
Job Description
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Student Recruitment Assistant in Bath employer: University of Salford
The University of Salford is an exceptional employer, offering a vibrant work culture that prioritises inclusion and collaboration within the Student Recruitment and Widening Participation Team. With competitive salaries, generous leave, and extensive professional development opportunities, employees are supported in their growth while contributing to meaningful outreach efforts in higher education. Located in Greater Manchester, our unique Peel Park campus provides a welcoming environment with excellent transport links and a strong sense of community, making it an ideal place for those passionate about improving students' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Student Recruitment Assistant in Bath
✨Tip Number 1
Get to know the university and its values inside out. When you’re chatting with potential employers or at recruitment events, show your passion for higher education and how you can contribute to their mission. We want to see that you’re not just looking for any job, but that you genuinely care about the student experience.
✨Tip Number 2
Network like a pro! Attend events, connect with current employees on LinkedIn, and don’t be shy about reaching out. We’re all about collaboration here, so showing that you can build relationships will definitely work in your favour when it comes to landing that role.
✨Tip Number 3
Practice your communication skills. Whether it’s through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is key. Remember, as a Student Recruitment Assistant, you’ll be the face of the university, so let’s make sure you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Student Recruitment Assistant in Bath
Some tips for your application 🫡
Show Your Passion for Higher Education:When writing your application, let your enthusiasm for higher education shine through. We want to see that you genuinely care about student experiences and outreach, so share any relevant experiences or motivations that fuel your passion.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the role. Use keywords from the job description, like 'customer service' and 'student recruitment', to demonstrate that you understand what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and what we do.
How to prepare for a job interview at University of Salford
✨Know Your Stuff
Make sure you’re well-versed in the specifics of student recruitment and higher education. Familiarise yourself with the university's courses, application processes, and any recent news or events related to the institution. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you’ve excelled in this area. Think about times when you’ve handled enquiries or resolved issues effectively, especially in a busy environment. Be ready to discuss how you can apply these skills to support prospective students.
✨Engage with the Team Spirit
This position requires collaboration with various departments, so highlight your teamwork abilities. Share experiences where you’ve worked successfully with others to achieve a common goal. Emphasise your adaptability and willingness to contribute to a positive team dynamic.
✨Prepare for Event Scenarios
Since you'll be involved in recruitment events, think about how you would handle different scenarios during these occasions. Prepare to discuss how you would manage an Open Day or an Offer Holder Day, including how you’d engage with attendees and ensure they have a great experience. This shows you’re proactive and ready to take on the responsibilities of the role.
