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For Companies At a Glance
- Tasks: Support prospective students with advice and manage recruitment events.
- Company: Join the dynamic Student Recruitment and Widening Participation Team at the University of Salford.
- Benefits: Enjoy a competitive salary, 32 days leave, and professional development opportunities.
- Why this job: Make a real difference in students' lives while working in a vibrant community.
- Qualifications: Strong communication, organisation, and customer service skills are essential.
- Other info: Be part of one of the UK's fastest-growing universities in a supportive environment.
The predicted salary is between 26000 - 39000 £ per year.
Opportunity Overview
We are seeking a proactive and customer-focused Student Recruitment Assistant to join our dynamic Student Recruitment and Widening Participation Team. This is an exciting opportunity for someone passionate about higher education, student experience, and outreach. Youll play a vital role in supporting prospective students through their journey by providing advice, managing enquiries, and delivering key recruitment events. If you thrive in a busy, collaborative environment and have strong communication, organisation, and customer service skills, wed love to hear from you.
Keywords: student recruitment, higher education, events, customer service, CRM, applicant experience, widening participation.
Key Responsibilities
- Provide outstanding customer service across multiple channels (email, phone, live chat, social media) to prospective students.
- Support the delivery of recruitment events such as interviews, Open Days, and Offer Holder Days.
- Ensure accurate, up-to-date advice is given on courses, applications, and the admissions process.
- Collaborate with Admissions, Marketing, and academic colleagues to support conversion activities.
- Maintain data protection standards and contribute to continuous improvement in enquiry handling and applicant communications.
About the School or About the Department *
The Student Recruitment and Widening Participation Team is part of the University of Salfords Marketing, Recruitment and External Relations Directorate, responsible for raising the profile of the University and supporting its growth and diversity objectives. Our team is central to engaging and supporting prospective students through every stage of their journeyfrom first enquiry to enrolment.
We deliver key recruitment events, manage school and college relationships, and provi support for both UK and international applicants. With a strong commitment to inclusion, collaboration, and high-quality service delivery, we are passionate about widening access to higher education and ensuring every student feels informed, welcomed, and valued.
What\’s in it for you?
- Competitive salary – and excellent pension scheme
- An impressive 32 days leave – plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Professional development – we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community – there\’s a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students\’ lives
- The Perks! – MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- Wellbeing support – all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
- Greater Manchester – live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyles
- Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we\’re easy to get to
- Team Salford – join us here in Salford and be part of one of the UK\’s fastest growing universities
- A rewarding career – where everything you do will make a difference. To our students, our local community, and the world around you
Job Description
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Student Recruitment Assistant employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment Assistant
✨Tip Number 1
Get to know the university inside out! Familiarise yourself with the courses, events, and the student experience we offer. This way, when you chat with prospective students, you can provide them with top-notch advice that really resonates.
✨Tip Number 2
Don’t underestimate the power of networking! Attend recruitment events and engage with current students and staff. Building relationships can give you insider knowledge and help you stand out when it comes to supporting applicants.
✨Tip Number 3
Practice your communication skills! Whether it’s through email, phone, or social media, being clear and friendly is key. Role-play with friends or family to get comfortable with answering common questions from prospective students.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and resources that can help you ace the recruitment process.
We think you need these skills to ace Student Recruitment Assistant
Some tips for your application 🫡
Show Your Passion for Higher Education: When writing your application, let your enthusiasm for higher education shine through. We want to see that you genuinely care about the student experience and outreach, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role. Use keywords from the job description, like 'customer service' and 'student recruitment', to demonstrate that you understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you quickly. Plus, it shows you’re keen on joining us at StudySmarter!
How to prepare for a job interview at University of Salford
✨Know Your Stuff
Make sure you’re well-versed in the specifics of student recruitment and higher education. Brush up on the university's courses, admissions processes, and any recent news or events related to the institution. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you’ve excelled in this area. Think about times when you handled enquiries or resolved issues effectively, as these stories will highlight your suitability for the role.
✨Be Event-Ready
As you'll be supporting recruitment events, it’s a good idea to familiarise yourself with the types of events the university hosts. Think about how you would contribute to these events and be ready to discuss any relevant experience you have in event planning or coordination.
✨Collaborate and Communicate
This position requires collaboration with various teams, so be prepared to discuss how you work with others. Share examples of successful teamwork and how you’ve communicated effectively in previous roles. This will demonstrate that you can thrive in a busy, collaborative environment.