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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy competitive salary, 32 days leave, flexible working, and professional development opportunities.
- Other info: Collaborative environment with a commitment to sustainability and continuous improvement.
- Why this job: Be part of a team that enhances the University’s reputation and creates memorable experiences.
- Qualifications: Strong administrative skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery
- Support the promotion and sales of conference facilities, including tours and external events
- Coordinate event logistics, liaising with internal teams and external suppliers
- Support on-the-day event delivery, resolving issues promptly and professionally
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary - and excellent pension scheme
- An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Stoke-on-Trent employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant - Salford in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and learn more about what they look for in a Conference Assistant.
✨Tip Number 2
Show off your organisational skills! When you get the chance to chat with hiring managers, share examples of how you've successfully coordinated events or managed logistics in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Be proactive! If you see an opportunity to help out at an event or offer suggestions during your interview, go for it. This shows you're not just a team player but also someone who takes initiative and is passionate about delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Conference Assistant - Salford in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in event coordination and customer service. We want to see how your skills align with the role of Conference Assistant, so don’t hold back!
Show Your Passion for Events: In your application, let us know why you’re excited about working in events! Share any past experiences that showcase your enthusiasm and commitment to delivering exceptional service at conferences and events.
Be Detail-Oriented: Since this role requires strong administrative skills, pay attention to the details in your application. Double-check for typos and ensure your formatting is consistent. A polished application reflects your organisational skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applicants. Plus, it’s super easy!
How to prepare for a job interview at University of Salford
✨Know Your Stuff
Make sure you understand the role of a Conference Assistant inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like event logistics and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong administrative skills, be ready to share examples of how you've successfully managed events or projects in the past. Think about specific situations where your attention to detail made a difference, and be prepared to discuss them during the interview.
✨Customer Service is Key
As a Conference Assistant, you'll be the face of the team for customers. Prepare to talk about your experience in customer-facing roles and how you’ve handled challenging situations. Highlight your proactive approach and any feedback you've received from clients to demonstrate your commitment to exceptional service.
✨Team Player Vibes
This role involves working closely with various teams, so it's important to convey your ability to collaborate effectively. Share examples of how you've worked as part of a team in fast-paced environments, and emphasise your flexibility and willingness to support others to ensure successful event delivery.