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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, flexible working, and professional development opportunities.
- Other info: Opportunity to work in a fast-paced events environment with excellent career growth.
- Why this job: Be part of a vibrant environment where you can make memorable experiences for clients.
- Qualifications: Strong administrative skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Statham employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant - Salford in Statham
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and learn more about what they look for in a Conference Assistant.
✨Tip Number 2
Show off your organisational skills! When you get the chance to chat with someone from the team, share examples of how you've successfully coordinated events or managed logistics in the past. This will demonstrate your fit for the role.
✨Tip Number 3
Be proactive! If you see an opportunity to help out at an event or offer your support, jump in. This shows your enthusiasm and willingness to go the extra mile, which is exactly what the Conference Team values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the role and the department's commitment to exceptional service.
We think you need these skills to ace Conference Assistant - Salford in Statham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Conference Assistant role. Highlight your administrative skills and any experience in customer-facing environments, as these are key for us.
Show Your Passion for Events: Let your enthusiasm for events shine through! Share any relevant experiences or projects that demonstrate your love for coordinating and delivering exceptional service at events.
Be Detail-Oriented: We’re looking for someone who pays attention to the little things. In your application, mention specific examples where your attention to detail made a difference in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at University of Salford
✨Know Your Events
Before the interview, research the types of conferences and events the university hosts. Familiarise yourself with their facilities and any recent events they've held. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for clients, as this role heavily focuses on delivering excellent service.
✨Be Organised and Detail-Oriented
Since the role requires strong administrative skills, come prepared to discuss how you manage multiple tasks and stay organised. You might even want to bring a planner or digital tool that you use to keep track of your responsibilities.
✨Demonstrate Teamwork and Independence
Think of examples that showcase your ability to work both independently and as part of a team. The interviewers will be looking for someone who can thrive in a fast-paced environment, so share stories that illustrate your adaptability and collaboration skills.