At a Glance
- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, and flexible working options.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Be part of a vibrant environment that enhances the student experience and promotes sustainability.
- Qualifications: Strong administrative skills and a passion for events are essential.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in St Helens employer: University of Salford
As a Conference Assistant at the University of Salford, you will join a dynamic and supportive team dedicated to delivering exceptional events while enhancing the student experience. With a competitive salary, generous leave entitlements, and a strong commitment to professional development, the University fosters a culture of flexibility and innovation, making it an excellent employer for those passionate about event management and customer service. Additionally, the University's dedication to sustainability and community engagement further enriches the work environment, providing meaningful opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Assistant - Salford in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and learn more about what they’re looking for in a Conference Assistant.
✨Tip Number 2
Show off your organisational skills! When you get the chance to chat with someone from the team, share examples of how you've successfully coordinated events or managed logistics in the past. This will demonstrate that you’re the proactive and detail-oriented person they need.
✨Tip Number 3
Be customer-focused! Prepare to discuss how you’ve provided excellent service in previous roles. Think of specific instances where you went above and beyond to ensure customer satisfaction – this is key for a role that’s all about delivering exceptional experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to the fantastic events we host at the University.
We think you need these skills to ace Conference Assistant - Salford in St Helens
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Conference Assistant role. Highlight your administrative skills and any experience in customer-facing environments, as these are key for us at StudySmarter.
Show Your Passion for Events:Let your enthusiasm for events shine through in your application. Share any relevant experiences or projects that demonstrate your love for coordinating and delivering exceptional service at events.
Be Detail-Oriented:Pay attention to the details in your application. Ensure there are no typos or errors, and that your information is clear and concise. We appreciate candidates who can communicate effectively and professionally.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also shows your commitment to joining our team. Plus, it’s super easy!
How to prepare for a job interview at University of Salford
✨Know Your Events
Familiarise yourself with the types of conferences and events the university hosts. Research recent events and be ready to discuss how you can contribute to their success. This shows your genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for clients, as this role heavily relies on strong interpersonal skills.
✨Be Organised and Detail-Oriented
Bring a notepad or digital device to jot down important points during the interview. Demonstrating your organisational skills right from the start can impress the interviewers, especially since the role requires meticulous attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, event logistics, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals.
