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- Tasks: Support students in finding and living in accommodation while solving complex issues.
- Company: Join a dynamic team focused on enhancing student experiences at a leading university.
- Benefits: Enjoy a competitive salary, 32 days leave, and a great pension scheme.
- Why this job: Make a real impact on student lives while developing your skills in a supportive environment.
- Qualifications: Strong communication, organisation skills, and experience in student accommodation are preferred.
- Other info: This is a 6-month fixed term role with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Senior Residential Advisor – Salford
Interested in this role You can find all the relevant information in the description below.
Opportunity overview
An exciting opportunity has arisen to join the Residential Services team as Senior Residential Advisor on a 6 month fixed term basis.
Residential Services oversees the application, booking and allocation cycles for students living in University-partnered accommodation. It also provides specialist information and advice to current and prospective students on finding and living in accommodation, both on and off campus.
We’re looking for someone with strong organisation and communication skills, and a passion for delivering excellence to students. Experience of working in a student accommodation or housing advice setting would be an advantage.
As Senior Residential Adviser, you will enhance students’ experience by providing high quality information and advice in relation to finding and living in accommodation.
You will deal with a range of enquiries including complex issues involving excellent partnership working and problem solving. You will also provide large-scale information and advice, through web and other resources, and events such as open days.
If you’re currently working in a student-facing and/or accommodation role, this could be an ideal development opportunity.
Key responsibilities
- Ability to work collaboratively with diverse stakeholders, including students, staff, landlords, and external agencies to provide a seamless service for students.
- Strong writing skills, with the ability to convey complex information in a clear and concise manner.
- Excellent attention to detail with high standards of quality and accuracy.
- Excellent prioritisation and organisation skills, including being self-motivated and able to proactively plan and prioritise own workload, manage deadlines and multitask.
- Ability to work independently with strong initiative and robust decision making, using own judgment to explore positive outcomes to problems, as well as part of a team.
- Advanced IT literacy with proficiency in office software packages (e.g. Word, Excel, Powerpoint), experience of databases and/or CRM packages, excellent data management skills, and the ability to learn new systems quickly.
- Energy and enthusiasm to embrace the opportunity to gain experience in a new team, with a strong commitment to student experience and continuous improvement.
About the Department
Residential Services is part of the Campus Experience department. The Campus Experience department was created in October 2022 and sits under the leadership of the Student Experience and Support directorate.
Campus Experience brings together: Food and Drink, Sport, Conferencing, Residential Services, Nursery, Car Parking & Sustainable Travel, Welcome, Transition & Faith Centre and Student Inclusion & Engagement.
The next 5 years will see an incremental transformation in Campus Experience to create a thriving campus for students, staff and the community to dwell and create spaces that will offer world class experiences that are fit for the future.
What\’s in it for you?
- Competitive salary – and excellent pension scheme
- An impressive 32 days leave – plus
Senior Residential Advisor - Salford employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Residential Advisor - Salford
✨Tip Number 1
Familiarise yourself with the specific needs of students in residential accommodation. Understanding their concerns and challenges will help you demonstrate your commitment to enhancing their experience during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss examples of how you've successfully collaborated with diverse stakeholders. Highlighting your ability to work with students, staff, and external agencies will showcase your teamwork skills.
✨Tip Number 4
Stay updated on the latest trends in student accommodation and housing advice. Being knowledgeable about current issues will allow you to engage in meaningful conversations during the interview process.
We think you need these skills to ace Senior Residential Advisor - Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in student accommodation or housing advice. Emphasise your organisational and communication skills, as well as any specific achievements that demonstrate your ability to provide high-quality information and advice.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing the student experience. Use specific examples from your past roles to illustrate how you have successfully dealt with complex enquiries and provided excellent service.
Showcase Your IT Skills: Since the role requires advanced IT literacy, mention your proficiency in office software and any experience with databases or CRM systems. Highlight any instances where you quickly learned new systems or improved data management processes.
Demonstrate Problem-Solving Abilities: Provide examples in your application of how you've used your initiative to solve problems in previous roles. This could include situations where you worked collaboratively with diverse stakeholders to achieve positive outcomes.
How to prepare for a job interview at University of Salford
✨Showcase Your Communication Skills
As a Senior Residential Advisor, strong communication is key. Be prepared to demonstrate how you can convey complex information clearly and concisely. Use examples from your past experiences where you've successfully communicated with students or stakeholders.
✨Highlight Your Organisational Abilities
This role requires excellent prioritisation and organisation skills. During the interview, share specific instances where you've managed multiple tasks or deadlines effectively. Discuss any tools or methods you use to stay organised.
✨Demonstrate Problem-Solving Skills
You’ll be dealing with complex enquiries, so it's important to showcase your problem-solving abilities. Prepare examples of challenges you've faced in previous roles and how you approached finding solutions, especially in a student accommodation context.
✨Express Your Passion for Student Experience
The role is centred around enhancing the student experience, so convey your enthusiasm for this aspect. Share your thoughts on what makes a great student living experience and how you would contribute to improving it in this role.
