IT Problem & Service Insights Lead | Data-Driven ITIL in Salford

IT Problem & Service Insights Lead | Data-Driven ITIL in Salford

Salford Full-Time On-site
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University of Salford’s Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end‑to‑end problem management, incident trend analysis and service improvement initiatives. You will combine ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights and influence strategic decisions across the university’s technology landscape.

You will work closely with service owners, technical teams and senior leadership to

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IT Problem & Service Insights Lead | Data-Driven ITIL in Salford employer: University of Salford

As a Senior Lecturer in Forensic Psychology at Salford, you will join a vibrant and supportive community dedicated to shaping the future of health professionals and social leaders. With competitive salaries, an impressive 32 days of leave, and a strong emphasis on professional development, Salford fosters a culture of flexibility and inclusivity, ensuring that every employee feels valued and empowered to reach their full potential. The university's commitment to collaboration and diversity enhances the work environment, making it an exceptional place for meaningful and rewarding employment.

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Contact Details:

University of Salford Recruitment Team