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For Companies At a Glance
- Tasks: Support students and staff with programme administration in a dynamic academic setting.
- Company: Join the School of Science, Engineering and Environment, a hub of innovation and research.
- Benefits: Enjoy 32 days leave, flexible working, and a competitive salary with great perks.
- Why this job: Make a real impact in students' lives while thriving in a vibrant, supportive community.
- Qualifications: Organised, proactive individuals with a passion for customer service are encouraged to apply.
- Other info: Be part of a team tackling global challenges like climate change and healthy living.
The predicted salary is between 28800 - 43200 £ per year.
Opportunity Overview
Are you an organised, proactive professional with a passion for delivering exceptional support in a dynamic academic environment? We are seeking a Programme Administrator to join our vibrant university team. This role offers the opportunity to contribute to the success of our academic programmes by providing high-quality, customer-focused administrative support to staff and students alike.
As a key member of the School Office team you will play an integral role in ensuring the smooth running of our programmes through efficient data management, strong attention to detail and a commitment to continuous improvement. If you are looking for a role in a busy, student-centred environment and want to contribute to making a difference, we would love to hear from you.
Key Responsibilities
- Providing outstanding customer experience to students and staff in all aspects of programme administration.
- Manage and maintain student and programme data ensuring the school is compliant with the University Quality Assurance Policies and Procedures.
- Manage assessment board meetings, including the collection of data, updating student records and informing students of results in a timely manner.
- Provide management information reports on request from colleagues across the school and University.
- Work with the Programme Manager and other Programme Administrators to improve processes which enhance the student experience.
- Work in partnership with other departments across the University to develop best practice.
- Manage the workload of Programme Assistants including absence/performance and development.
About the School or Department
The School of Science, Engineering and Environment (SEE) is a centre of discovery and innovation. With a broad portfolio across computer sciences, engineering, built environment and human and natural sciences, we are one of the largest schools within the University, home to over 6000 students and over 370 colleagues. Our Research and Innovation Centres work together to collaborate around the world's greatest challenges including Net Zero, Climate Change and Resilience, Healthy Living and Industry. Our focus is on translating our pioneering research into real-world impact for people and industry and our research is recognised as world leading.
What's in it for you?
- Competitive salary - and excellent pension scheme.
- An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives.
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
Programme Administrator employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator
✨Tip Number 1
Familiarise yourself with the university's academic programmes and their specific needs. Understanding the unique challenges and requirements of the School of Science, Engineering and Environment will help you demonstrate your proactive approach during interviews.
✨Tip Number 2
Network with current or former Programme Administrators at the university. Engaging in conversations with them can provide valuable insights into the role and the team dynamics, which you can leverage to tailor your approach when applying.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed data or improved processes in previous roles. Being able to discuss these experiences will highlight your suitability for the Programme Administrator position.
✨Tip Number 4
Research the university's commitment to continuous improvement and student experience. Be ready to discuss how you can contribute to these goals, as this will demonstrate your alignment with the university's values and mission.
We think you need these skills to ace Programme Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme administration and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and proactive approach. Mention specific examples of how you've provided exceptional support in previous roles, particularly in academic or dynamic environments.
Highlight Attention to Detail: In your application, emphasise your strong attention to detail. Provide examples of how you've successfully managed data or processes in the past, ensuring compliance with policies and procedures.
Showcase Team Collaboration: Demonstrate your ability to work collaboratively with others. Mention any experiences where you've partnered with different departments or teams to improve processes or enhance the student experience.
How to prepare for a job interview at University of Salford
✨Show Your Organisational Skills
As a Programme Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised events or managed data, highlighting your attention to detail and proactive approach.
✨Understand the Academic Environment
Familiarise yourself with the university's academic structure and the specific programmes offered. This knowledge will help you answer questions more effectively and show your genuine interest in contributing to the success of the academic programmes.
✨Emphasise Customer Service Experience
Since the role involves providing support to both students and staff, be ready to discuss your customer service experience. Share specific instances where you went above and beyond to assist someone, showcasing your commitment to delivering an outstanding experience.
✨Prepare for Team Collaboration Questions
The role requires working closely with other departments and team members. Think of examples that illustrate your ability to collaborate effectively, resolve conflicts, and contribute to a positive team environment. This will demonstrate your readiness to work in a dynamic setting.
