At a Glance
- Tasks: Lead CRM communications to enhance the applicant journey at the University of Salford.
- Company: Join a dynamic team at one of the UK's fastest growing universities.
- Benefits: Enjoy 32 days leave, competitive salary, and excellent pension scheme.
- Other info: Comprehensive training and development opportunities available.
- Why this job: Make a real impact on student recruitment and engagement in a collaborative environment.
- Qualifications: Strong CRM experience and outstanding organisational skills required.
The predicted salary is between 29700 - 36300 £ per year.
We're looking for an experienced and proactive CRM professional to play a key role in shaping the applicant and enquirer journey at the University of Salford. As our Senior Student Recruitment Officer (CRM), you will lead the implementation and management of applicant and enquirer communications through our CRM platform, helping to deliver a seamless, personalised experience from initial enquiry through to enrolment. Working closely with colleagues across Marketing, Recruitment and Admissions, you'll combine technical expertise, data insight and stakeholder engagement to drive continuous improvement in our recruitment and conversion activity. This is an excellent opportunity for someone with strong CRM experience, outstanding organisational skills and a passion for customer engagement to make a real impact within a dynamic and collaborative team. This is a fixed term contract for 12 months.
Key Responsibilities
- Lead the delivery of applicant and enquirer communication plans through our CRM system.
- Act as a CRM subject matter expert, supporting system development, user training and adoption across teams.
- Analyse engagement and campaign performance data to inform recruitment and conversion strategies.
- Ensure robust data quality, compliance and data protection practices across CRM activity.
- Support recruitment activity including enquiries, events, interviews, Confirmation and Clearing.
A Bit About Our Department
The Directorate of Marketing, Student Recruitment and Admissions is newly established directorate creating a strong and cohesive structure that brings together colleagues in admissions, applicant experience and enquiries, UK student recruitment, widening participation and marketing and digital creation, to ensure an excellent applicant experience and to support and deliver the University’s brand and reputation strategies.
What's In It For You?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives.
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships.
- Team Salford - join us here in Salford and be part of one of the UK's fastest growing universities.
Please note this opportunity may close early depending on applicant volume.
Senior Student Recruitment Officer - CRM - Salford in Parbold employer: University of Salford
As a Senior Lecturer in Forensic Psychology at Salford, you will join a vibrant and supportive community dedicated to shaping the future of health professionals and social leaders. With competitive salaries, an impressive 32 days of leave, and a strong emphasis on professional development, Salford fosters a culture of flexibility and inclusivity, ensuring that every employee feels valued and empowered to reach their full potential. The university's commitment to collaboration and diversity enhances the work environment, making it an exceptional place for meaningful and rewarding employment.
