At a Glance
- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, flexible working, and professional development opportunities.
- Other info: Opportunity for career growth in a fast-paced, innovative environment.
- Why this job: Be part of a team that enhances the University’s reputation while creating memorable experiences.
- Qualifications: Strong administrative skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Ogden employer: University of Salford
As a Conference Assistant at the University of Salford, you will join a dynamic and supportive team dedicated to delivering exceptional events while enhancing the student experience. With a competitive salary, generous leave entitlements, and a strong commitment to professional development, the University fosters a collaborative work culture that values innovation and customer satisfaction. Additionally, our focus on sustainability and flexible working arrangements makes this an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Assistant - Salford in Ogden
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and learn more about what they do.
✨Tip Number 2
Show off your organisational skills! When you get the chance to chat with someone from the Conference Team, share examples of how you've successfully managed events or logistics in the past. This will help them see you as a perfect fit for the role.
✨Tip Number 3
Be proactive! If you spot an event that could use some extra support, don’t hesitate to offer your help. This shows your enthusiasm and willingness to go the extra mile, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the role and the department's goals right from the start.
We think you need these skills to ace Conference Assistant - Salford in Ogden
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background aligns with the role of Conference Assistant, so don’t hold back on showcasing your event coordination and customer service skills!
Show Your Passion for Events:Let us know why you’re excited about working in events! Share any personal experiences or projects that demonstrate your enthusiasm for the industry. A genuine passion can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key achievements and skills that are most relevant to the role.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at University of Salford
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Conference Assistant role. Familiarise yourself with the key responsibilities like event coordination and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong administrative skills, prepare examples from your past experiences where you've successfully managed multiple tasks or events. Highlight how you kept everything organised and ensured smooth operations, as this will resonate well with the interviewers.
✨Demonstrate Customer Focus
As a Conference Assistant, you'll be the face of the team for customers. Be ready to discuss how you've provided excellent service in previous roles. Share specific instances where you went above and beyond to meet customer needs, as this will illustrate your commitment to exceptional service delivery.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, such as resolving issues during an event. Think through potential scenarios and how you would approach them. This will show your problem-solving skills and ability to stay calm under pressure, which are crucial in a fast-paced events environment.
