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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy 32 days leave, flexible working, and professional development opportunities.
- Other info: Work in a fast-paced environment with a commitment to sustainability.
- Why this job: Be part of a team that enhances the University’s reputation and creates memorable experiences.
- Qualifications: Strong organisational skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery
- Support the promotion and sales of conference facilities, including tours and external events
- Coordinate event logistics, liaising with internal teams and external suppliers
- Support on-the-day event delivery, resolving issues promptly and professionally
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary - and excellent pension scheme
- An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Nottingham employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant - Salford in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your organisational skills! When you get the chance to chat with someone about the role, share examples of how you've successfully coordinated events or managed logistics in the past. It’ll make you stand out!
✨Tip Number 3
Be proactive! If you see an event that interests you, don’t hesitate to apply through our website. The sooner you get your application in, the better your chances of landing that interview.
✨Tip Number 4
Prepare for the unexpected! In the fast-paced world of events, things can change quickly. Think about how you would handle last-minute issues during an event and be ready to share your problem-solving strategies in interviews.
We think you need these skills to ace Conference Assistant - Salford in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in event coordination and customer service. We want to see how your skills align with the role of Conference Assistant, so don’t hold back!
Show Your Passion for Events: In your application, let us know why you’re excited about working in events! Share any past experiences that showcase your enthusiasm and commitment to delivering exceptional service at conferences.
Be Detail-Oriented: Since this role requires strong administrative skills, pay attention to the details in your application. Double-check for typos and ensure your formatting is consistent. A polished application reflects your organisational skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at University of Salford
✨Know Your Stuff
Make sure you’re familiar with the role of a Conference Assistant and the key responsibilities listed in the job description. Brush up on your knowledge about event logistics, customer service, and how to handle enquiries. This will show that you’re genuinely interested and prepared.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your organisational skills and customer service prowess. Think about times when you successfully coordinated an event or resolved a customer issue. This will help you demonstrate that you have what it takes to excel in this role.
✨Ask Smart Questions
Come prepared with thoughtful questions about the team, the types of events they host, and how they measure success. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewers.
✨Be Yourself
While professionalism is key, don’t forget to let your personality shine through. The Conference Team values collaboration and a positive attitude, so being genuine can help you connect with the interviewers. Show them your passion for events and customer service!