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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, and flexible working options.
- Other info: Great opportunities for professional development and a commitment to sustainability.
- Why this job: Be part of a vibrant environment that enhances the student experience and promotes innovation.
- Qualifications: Strong organisational skills and a passion for customer service in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Marston employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant - Salford in Marston
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your organisational prowess and customer service skills during interviews. Share specific examples of how you've handled event logistics or resolved issues on the spot.
✨Tip Number 3
Be proactive! If you see an opportunity to help with an event or offer ideas for improvement, don’t hesitate to speak up. This shows you're not just a team player but also someone who takes initiative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Conference Team at the University.
We think you need these skills to ace Conference Assistant - Salford in Marston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Conference Assistant role. Highlight your administrative skills and any experience in customer-facing environments, as these are key for us at StudySmarter.
Show Your Passion for Events: Let your enthusiasm for events shine through in your application. Share any relevant experiences or projects that demonstrate your love for coordinating and delivering exceptional service at events.
Be Detail-Oriented: We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and clearly structured, as this reflects your organisational skills and attention to detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at University of Salford
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Conference Assistant role. Familiarise yourself with the key responsibilities like event coordination and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer interaction, prepare examples from your past experiences where you provided exceptional service. Think about how you resolved issues or went the extra mile for a client, as this will demonstrate your suitability for the role.
✨Be Proactive and Detail-Oriented
During the interview, highlight your proactive approach and attention to detail. You might want to share specific instances where you successfully managed logistics or coordinated events. This will reassure them that you can handle the fast-paced environment they mentioned.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, upcoming events, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.