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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, flexible working, and professional development opportunities.
- Other info: Collaborative culture with a commitment to sustainability and continuous improvement.
- Why this job: Be part of a vibrant events environment and make a real impact on the student experience.
- Qualifications: Strong organisational skills and experience in customer-facing roles are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery
- Support the promotion and sales of conference facilities, including tours and external events
- Coordinate event logistics, liaising with internal teams and external suppliers
- Support on-the-day event delivery, resolving issues promptly and professionally
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University's reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme
- An impressive 32 days leave plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant in Manchester employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant in Manchester
✨Tip Number 1
Get to know the Conference Team! Research their past events and understand their style. This will help you tailor your approach when you reach out, showing that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend events or conferences where the University is involved. Chat with team members and other attendees to build connections. You never know who might be able to put in a good word for you!
✨Tip Number 3
Be proactive! If you see an event coming up, offer to help out or volunteer. This not only gives you hands-on experience but also shows your commitment and enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and contributing to the amazing work they do.
We think you need these skills to ace Conference Assistant in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in event coordination and customer service. We want to see how your skills align with the role of Conference Assistant, so don’t hold back!
Show Your Passion for Events: Let your enthusiasm for events shine through in your application. Share any past experiences or projects that demonstrate your love for organising and delivering exceptional events. We’re all about creating memorable experiences!
Be Detail-Oriented: Since this role requires strong administrative skills, pay attention to the details in your application. Double-check for typos and ensure your formatting is consistent. We appreciate a candidate who values precision!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at University of Salford
✨Know Your Events
Familiarise yourself with the types of conferences and events the university hosts. Research recent events and be ready to discuss how you can contribute to their success. This shows your genuine interest and helps you stand out.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully coordinated logistics or managed multiple tasks. Be ready to explain how you prioritise and stay detail-oriented in a fast-paced environment.
✨Customer Service is Key
Since this role is customer-facing, prepare to discuss your experience in providing excellent service. Share specific instances where you resolved issues or went above and beyond for a client. This will demonstrate your proactive approach and commitment to exceptional service.
✨Team Player Mindset
Emphasise your ability to work collaboratively with others. Prepare to talk about experiences where you worked as part of a team to achieve a common goal, especially in event settings. Highlighting your teamwork skills will resonate well with the department's focus on collaboration.