Opportunity Overview The University of Salford is looking for an experienced Industry CRM Officer Digital to join the Research & Knowledge Exchange Directorate on a fixed-term maternity cover contract. This is an exciting opportunity for a highly organised, analytical, and customer-focused professional with hands-on experience of CRM administration/development, ideally Microsoft Dynamics 365., to support our industry engagement and external partnerships. We are looking for a proactive problem solver who thrives on collaboration, drives continuous improvement, and is passionate about using data and technology to support organisational growth and impact. Applicants should be aware that this advert may close early if we receive a high volume of applications. Key Responsibilities Lead on the development of the ICRM user interface, migration of data, workflow and reporting.
Lead on business readiness, User Acceptance testing, launch and adoption
Be the expert point of contact, engaging and consulting with the University customer and user community, including academic and professional service colleagues at all levels and, using your experience of D365, find solutions to business requirements and to facilitate changes and improvements
Liaise and negotiate with external and internal stakeholders in pursuit of the best business solutions
Develop and oversee the production of business intelligence reports, providing in depth interpretation and analysis of the University's business engagement activity to senior decision makers within the University
About Research and Knowledge Exchange Our Research and Knowledge Exchange team provide support for our colleagues in pursuit of research and enterprise activity, growth in research and enterprise income, and performance in the REF and KEF. Our delivery supports our ambitions to grow industry engagement and income, enhance the student experience, develop world class research, produce real-world impact, and develop a vibrant community of high-quality researchers and enterprising staff. The team work to support the development of a pervasive research and enterprise culture, through an environment of continuous improvement and excellent customer service, enhancing our industry collaboration activities and driving enterprise, research and growth. What's in it for you? Competitive salary
- and excellent pension scheme An impressive 32 days leave
- plus
CRM Officer in London employer: University of Salford
As a Senior Lecturer in Forensic Psychology at Salford, you will join a vibrant and supportive community dedicated to shaping the future of health professionals and social leaders. With competitive salaries, an impressive 32 days of leave, and a strong emphasis on professional development, Salford fosters a culture of flexibility and inclusivity, ensuring that every employee feels valued and empowered to reach their full potential. The university's commitment to collaboration and diversity enhances the work environment, making it an exceptional place for meaningful and rewarding employment.
