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For Companies At a Glance
- Tasks: Support users with finance systems, manage data entry, and assist with reconciliations.
- Company: Join the University of Salford, a vibrant and innovative institution dedicated to student success.
- Benefits: Enjoy flexible hybrid working, 32 days leave, and comprehensive professional development opportunities.
- Why this job: Be part of a collaborative team that values diversity and supports your growth while making a difference.
- Qualifications: Strong attention to detail, excellent communication skills, and experience in user support within finance.
- Other info: Contribute to sustainability efforts as we aim for Net Zero by 2038.
The predicted salary is between 28800 - 48000 £ per year.
Opportunity Overview
An opportunity has arisen for a highly motivated and detail-oriented individual to join our team as a Finance Systems Support Assistant. The successful candidate will demonstrate strong attention to detail and accuracy in data entry, along with excellent written and verbal communication skills. You will be confident using financial systems and Microsoft Excel, and capable of managing multiple tasks while effectively prioritising your workload. Previous experience in a user or colleague support function is essential, ideally within a finance environment, as you will play a key role in supporting users and ensuring the smooth operation of our financial processes.
Key Responsibilities
- Provide first-line support to internal users on finance systems related queries and issues.
- Accurately input and maintain financial data in our systems.
- Monitor shared inboxes and respond to queries in a timely and professional manner.
- Assist with the preparation of data reconciliations and user documentation.
- Support the finance systems team with administrative tasks, UAT and ad hoc projects.
About the Department
This role is in the Universitys Finance Department, which is a collaborative and forward-thinking team. Dedicated to supporting the Universitys academic and operational goals through innovative solutions, responsive user support, and a commitment to continuous improvement.
What\’s in it for you?
- Competitive salary – and excellent pension scheme
- An impressive 32 days leave – plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working – we support a culture of flexible and agile working to help you find the right balance
- Hybrid working – You can choose to work from the office or from home (minimum requirement, one day a week in the office)
- Professional development – we offer a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community – there\’s a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students\’ lives
- Wellbeing support– all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
- Sustainable Salford– we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
- Our Peel Parkcampus is unique with lots of green spaces and great transport links including Salford Crescent train station means we\’re easy to get to
- Team Salford– join us here in Salford and be part of one of the UK\’s fastest growing universities
Job Description
Finance Systems Support Assistant employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Systems Support Assistant
✨Tip Number 1
Familiarise yourself with common finance systems and tools that are used in the industry. This will not only boost your confidence but also help you answer technical questions during the interview.
✨Tip Number 2
Brush up on your Excel skills, especially functions like VLOOKUP, pivot tables, and data validation. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided support in previous roles, particularly in a finance context. Be ready to discuss specific situations where you resolved issues or improved processes.
✨Tip Number 4
Show your enthusiasm for continuous improvement and user support. Research the latest trends in finance systems and be prepared to discuss how you can contribute to enhancing user experience within the team.
We think you need these skills to ace Finance Systems Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance systems support and data entry. Emphasise your attention to detail and any previous roles where you provided user support, particularly in a finance environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Finance Systems Support Assistant role. Mention specific examples of how you've successfully managed multiple tasks and supported users in the past.
Highlight Technical Skills: Clearly outline your proficiency with financial systems and Microsoft Excel in your application. If you have experience with data reconciliations or user documentation, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at University of Salford
✨Showcase Your Attention to Detail
As a Finance Systems Support Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your Communication Skills
Since the role involves providing support to internal users, it's important to highlight your written and verbal communication skills. Practice explaining complex financial concepts in simple terms, as this will show your ability to assist others effectively.
✨Familiarise Yourself with Financial Systems
Before the interview, brush up on the financial systems you have used in the past. Be ready to discuss how you navigated these systems and any challenges you faced, as well as how you resolved them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage multiple tasks or resolve user queries under pressure, and be ready to explain your thought process and actions taken.
