At a Glance
- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, and flexible working options.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Be part of a vibrant environment that enhances the student experience and promotes sustainability.
- Qualifications: Strong organisational skills and a passion for customer service in a fast-paced setting.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Delph employer: University of Salford
As a Conference Assistant at the University of Salford, you will join a dynamic and supportive team dedicated to delivering exceptional events while enhancing the student experience. With a competitive salary, generous leave entitlements, and a strong focus on professional development, the University fosters a culture of flexibility and innovation, making it an excellent employer for those passionate about event management and customer service. Additionally, the commitment to sustainability and community engagement further enriches the work environment, ensuring that your contributions have a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Assistant - Salford in Delph
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone about the role, highlight your organisational and customer service skills. Share specific examples of how you've handled event logistics or resolved issues in the past.
✨Tip Number 3
Be proactive! If you see an opportunity to help out with an event or offer your support, jump in. This shows your enthusiasm and willingness to contribute, which can really impress potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the role and the department's goals right from the start.
We think you need these skills to ace Conference Assistant - Salford in Delph
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background aligns with the role of Conference Assistant, so don’t hold back on showcasing your event coordination and customer service skills!
Show Your Passion for Events:Let us know why you’re excited about working in events! Share any personal experiences or projects that demonstrate your enthusiasm for the industry. A genuine passion can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key achievements and skills that are most relevant to the job.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at University of Salford
✨Know Your Events
Before the interview, research the types of conferences and events the university hosts. Familiarise yourself with their facilities and any recent events they've held. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for clients, as this role heavily focuses on delivering excellent service.
✨Be Organised and Detail-Oriented
Since the role requires strong administrative skills, come prepared with a plan on how you would manage multiple tasks during an event. Discuss your methods for staying organised and ensuring no detail is overlooked, which is crucial in a fast-paced environment.
✨Demonstrate Team Spirit
The Conference Team values collaboration, so be ready to talk about your experience working in teams. Share examples of how you've successfully collaborated with others to achieve a common goal, especially in high-pressure situations.
