Conference Assistant - Salford in Carrington

Conference Assistant - Salford in Carrington

Carrington Full-Time 30000 - 40000 £ / year (est.) No home office possible
University of Salford

At a Glance

  • Tasks: Support the delivery of exciting conferences and events at the University.
  • Company: Join a dynamic team focused on high-quality events and exceptional customer service.
  • Benefits: Enjoy a competitive salary, 32 days leave, flexible working, and professional development opportunities.
  • Other info: Opportunity to work in a fast-paced events environment with excellent career growth.
  • Why this job: Be part of a vibrant environment where you can make memorable experiences for clients.
  • Qualifications: Strong administrative skills and experience in a customer-facing role.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.

Key Responsibilities

  • Provide administrative support for conference bookings, enquiries, and event coordination.
  • Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
  • Support the promotion and sales of conference facilities, including tours and external events.
  • Coordinate event logistics, liaising with internal teams and external suppliers.
  • Support on-the-day event delivery, resolving issues promptly and professionally.

About the Department

The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.

What's in it for you?

  • Competitive salary and excellent pension scheme.
  • An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
  • Flexible working - we support a culture of flexible and agile working to help you find the right balance.
  • Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
  • The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
  • Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.

Please note this opportunity may close early depending on applicant volume.

Conference Assistant - Salford in Carrington employer: University of Salford

As a Conference Assistant at the University of Salford, you will join a dynamic and supportive team dedicated to delivering exceptional events while enhancing the student experience. With a competitive salary, generous leave entitlements, and a strong focus on professional development, the University fosters a collaborative work culture that values innovation and customer satisfaction. Additionally, our commitment to sustainability and flexible working arrangements makes this an ideal environment for those seeking meaningful and rewarding employment.
University of Salford

Contact Detail:

University of Salford Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Conference Assistant - Salford in Carrington

✨Tip Number 1

Get to know the company! Research the University and its events. This will help you tailor your conversations and show genuine interest when you network or interview.

✨Tip Number 2

Practice your pitch! Be ready to explain why you're the perfect fit for the Conference Assistant role. Highlight your organisational skills and customer service experience in a way that stands out.

✨Tip Number 3

Network like a pro! Attend events related to the university or the conference industry. Meeting people in person can lead to opportunities that aren’t advertised online.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.

We think you need these skills to ace Conference Assistant - Salford in Carrington

Organisational Skills
Customer Service
Administrative Skills
Event Coordination
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Sales Support
Logistics Coordination
Proactivity
Flexibility
Time Management
Conflict Resolution

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in event coordination and customer service. We want to see how your skills align with the role of Conference Assistant, so don’t hold back!

Show Your Passion for Events: Let your enthusiasm for events shine through in your application. Share any past experiences or projects that demonstrate your love for organising and delivering exceptional events. We’re all about that passion!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically. We appreciate a well-organised application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity.

How to prepare for a job interview at University of Salford

✨Know Your Events

Familiarise yourself with the types of conferences and events the university hosts. Research recent events and be ready to discuss how you can contribute to their success. This shows your genuine interest and helps you stand out.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for clients, as this role heavily relies on strong interpersonal skills.

✨Be Organised and Detail-Oriented

Bring a notepad or digital device to jot down important points during the interview. Demonstrating your organisational skills right from the start can impress the interviewers, especially since the role requires meticulous attention to detail.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, event logistics, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals.

Conference Assistant - Salford in Carrington
University of Salford
Location: Carrington

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