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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, flexible working, and professional development opportunities.
- Other info: Collaborative culture with a commitment to sustainability and continuous improvement.
- Why this job: Be part of a vibrant events environment and make a real impact on memorable experiences.
- Qualifications: Strong administrative skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Bunbury employer: University of Salford
Contact Detail:
University of Salford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant - Salford in Bunbury
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to the University. Attend local events or conferences to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone about the role, highlight your organisational and customer service skills. Share specific examples of how you've handled event logistics or resolved issues in the past.
✨Tip Number 3
Be proactive! If you see an opportunity to volunteer at events or help out with promotions, jump on it. This not only gives you hands-on experience but also shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Conference Assistant - Salford in Bunbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Conference Assistant role. We want to see how your background aligns with our focus on customer service and event coordination.
Show Your Passion for Events: In your application, let us know why you’re excited about working in events! Share any past experiences or projects that showcase your enthusiasm and commitment to delivering exceptional service at conferences.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at University of Salford
✨Know Your Stuff
Before the interview, make sure you’re familiar with the university's events and conferences. Research recent events they’ve hosted and be ready to discuss how your skills can contribute to their success. This shows genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
As a Conference Assistant, you'll be the face of the team. Prepare examples from your past experiences where you provided exceptional customer service or resolved issues effectively. This will demonstrate your ability to handle the fast-paced environment and keep clients happy.
✨Be Proactive in Your Approach
During the interview, highlight your proactive nature. Share instances where you took the initiative in previous roles, whether it was coordinating an event or improving a process. This aligns perfectly with the role’s requirement for someone who can work independently and as part of a team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Conference Team and their future events. This not only shows your enthusiasm but also gives you a chance to assess if the role is the right fit for you. Think about what you want to know regarding their approach to customer satisfaction and event logistics.