At a Glance
- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, flexible working, and professional development opportunities.
- Other info: Collaborative culture with a commitment to sustainability and continuous improvement.
- Why this job: Be part of a vibrant events environment and make a real impact on memorable experiences.
- Qualifications: Strong administrative skills and experience in a customer-facing role.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on-the-day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What's in it for you?
- Competitive salary and excellent pension scheme.
- An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant - Salford in Altrincham employer: University of Salford
As a Conference Assistant at the University of Salford, you will join a dynamic and supportive team dedicated to delivering exceptional events while enhancing the student experience. With a competitive salary, generous leave entitlements, and a strong focus on professional development, the University fosters a culture of flexibility and innovation, making it an excellent employer for those passionate about event management. Additionally, the commitment to sustainability and community engagement further enriches the work environment, ensuring that your contributions have a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Assistant - Salford in Altrincham
✨Tip Number 1
Get to know the company! Research the University and its events. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to event coordination and customer service. We recommend using the STAR method to structure your answers – it really helps to showcase your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Conference Assistant - Salford in Altrincham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Conference Assistant role. Highlight your administrative skills and any experience in customer-facing environments, as these are key for us at StudySmarter.
Show Your Passion for Events:Let your enthusiasm for events shine through in your application. Share any relevant experiences or projects that demonstrate your love for coordinating and delivering exceptional service.
Be Detail-Oriented:Pay attention to the details in your application. Ensure there are no typos or errors, and that you’ve followed any specific instructions in the job description. We appreciate candidates who are meticulous!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Conference Team.
How to prepare for a job interview at University of Salford
✨Know Your Events
Familiarise yourself with the types of conferences and events the university hosts. Research recent events and be ready to discuss how you can contribute to their success. This shows your genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for clients, as this role heavily relies on customer interaction.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills by discussing how you manage multiple tasks or projects simultaneously. Bring up specific tools or methods you use to stay organised, as this is crucial for coordinating event logistics.
✨Ask Insightful Questions
Prepare thoughtful questions about the Conference Team's goals and challenges. This not only shows your enthusiasm but also gives you a better understanding of the role and how you can fit into their vision.
