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- Tasks: Support the delivery of exciting conferences and events at the University.
- Company: Join a dynamic team focused on high-quality events and exceptional customer service.
- Benefits: Enjoy a competitive salary, 32 days leave, and flexible working options.
- Other info: Great opportunities for professional development and a commitment to sustainability.
- Why this job: Be part of a vibrant environment where you can make memorable experiences for clients.
- Qualifications: Strong organisational skills and experience in customer-facing roles.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer‑facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail‑oriented, and confident working both independently and as part of a team in a fast‑paced events environment.
Key Responsibilities
- Provide administrative support for conference bookings, enquiries, and event coordination.
- Act as a key point of contact for customers, offering advice and ensuring excellent service delivery.
- Support the promotion and sales of conference facilities, including tours and external events.
- Coordinate event logistics, liaising with internal teams and external suppliers.
- Support on‑day event delivery, resolving issues promptly and professionally.
About the Department
The Conference Team is a small, commercially driven department focused on delivering high‑quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.
What’s in it for you?
- Competitive salary - and excellent pension scheme.
- An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
- Flexible working - we support a culture of flexible and agile working to help you find the right balance.
- Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential.
- The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
- Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
Please note this opportunity may close early depending on applicant volume.
Conference Assistant in Salford employer: University of Salford (Personnel)
Contact Detail:
University of Salford (Personnel) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Assistant in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at the University or similar venues. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or casual meet-ups, be ready to talk about your experience in event coordination and customer service. Make it clear how you can add value to their team.
✨Tip Number 3
Be proactive! If you see an event happening at the University, don’t hesitate to volunteer or offer your help. This not only gives you hands-on experience but also puts you on the radar of the Conference Team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills and passion for events.
We think you need these skills to ace Conference Assistant in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Conference Assistant role. Highlight your administrative skills and any experience in customer-facing environments. We want to see how your background aligns with our focus on delivering exceptional service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for events and detail how you can contribute to our team. Be sure to mention specific experiences that demonstrate your proactive and detail-oriented nature.
Showcase Your Team Spirit: We love a good team player! In your application, share examples of how you've successfully worked in a team environment. This will show us that you can thrive in our fast-paced events setting while still being confident working independently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at University of Salford (Personnel)
✨Know Your Events
Familiarise yourself with the types of conferences and events the university hosts. Research recent events and be ready to discuss how you can contribute to their success. This shows your genuine interest and helps you stand out.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully coordinated logistics or managed multiple tasks. Be ready to explain how you prioritise and stay detail-oriented in a fast-paced environment.
✨Customer Service is Key
Since this role is customer-facing, be prepared to discuss your experience in providing excellent service. Share specific instances where you resolved issues or went above and beyond for a client, demonstrating your proactive approach.
✨Team Player Mindset
Emphasise your ability to work both independently and as part of a team. Prepare to talk about how you collaborate with others, especially in high-pressure situations. Highlight any experiences where teamwork led to successful event outcomes.