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- Tasks: Support library operations and deliver excellent customer service on weekends.
- Company: Join a top-rated modern university in London known for research excellence.
- Benefits: Enjoy pension schemes and various staff perks while working flexibly.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a vibrant community.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Work Saturdays and Sundays with flexible shift patterns until September 2026.
We are looking for experienced individuals to join an agile and flexible team of Library Assistants that supports all activities of Library Services during extended opening hours.
Responsibilities include:
- Putting customers at the heart of service delivery and supporting day-to-day library operations.
- Exhibiting excellent communication skills, building strong team relationships, and completing tasks to a high standard.
- Responding calmly and professionally in busy situations.
- Working independently, showing initiative, and being flexible.
Additional Information:
- This role involves working on Saturdays and Sundays (including Bank Holidays) with the following shift patterns:
- Saturday 9.15am-4.15pm
- Sunday 9.45am-4.15pm
We are a top-rated modern university in London, providing a range of apprenticeships, short courses, undergraduate and postgraduate degrees. We are recognized for our research excellence and ranked highly in REF2021.
We are a Disability Confident employer, committed to inclusive recruitment practices. Applicants declaring a disability and meeting the minimum criteria will be offered an interview.
Benefits include access to pension schemes and other staff benefits, details of which can be found on our website.
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Weekend Library Assistant, Part Time, Fixed-Term until 20 September 2026 employer: University of Roehampton
Contact Detail:
University of Roehampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Library Assistant, Part Time, Fixed-Term until 20 September 2026
✨Tip Number 1
Familiarise yourself with the library's services and resources. Understanding what the library offers will help you engage with customers effectively and demonstrate your commitment to enhancing their experience.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. Practice active listening and be prepared to discuss how you've successfully handled busy situations in the past.
✨Tip Number 3
Highlight your ability to work independently and take initiative. Think of examples where you've successfully managed tasks on your own, as this will resonate well with the agile nature of the team.
✨Tip Number 4
Be flexible with your availability and express your willingness to work on weekends and Bank Holidays. This shows that you're committed to meeting the needs of the library and its users.
We think you need these skills to ace Weekend Library Assistant, Part Time, Fixed-Term until 20 September 2026
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Weekend Library Assistant position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in library services or customer service roles. Mention specific examples where you demonstrated excellent communication skills and the ability to work under pressure.
Show Flexibility: Since the role requires working weekends and Bank Holidays, make sure to express your availability clearly in your application. Highlight your willingness to adapt to different shift patterns.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Roehampton
✨Show Your Customer Service Skills
As a Library Assistant, putting customers at the heart of service delivery is crucial. Be prepared to share examples from your past experiences where you successfully assisted customers or resolved issues, demonstrating your commitment to excellent service.
✨Demonstrate Teamwork and Communication
Strong communication skills and the ability to build relationships are key for this role. During the interview, highlight instances where you worked effectively in a team, showcasing how you contributed to a positive team dynamic.
✨Stay Calm Under Pressure
The library environment can get busy, especially during peak hours. Prepare to discuss how you handle stressful situations calmly and professionally, perhaps by sharing a specific example where you managed a challenging scenario.
✨Emphasise Flexibility and Initiative
This role requires working weekends and being adaptable. Make sure to express your willingness to work flexible hours and provide examples of times when you took the initiative or adapted to changing circumstances in previous roles.