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- Tasks: Support student enrolment and maintain accurate records while delivering top-notch customer service.
- Company: Join a dynamic educational institution focused on student success.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in students' lives by ensuring smooth enrolment processes.
- Qualifications: Strong organisational skills and a passion for helping others.
- Other info: Collaborative environment with peak periods offering hands-on experience.
The predicted salary is between 25000 - 32000 £ per year.
To provide efficient, effective, accurate and responsive administrative support for enrolment and student records activities within the Registry, delivering high levels of customer service to students, staff and external stakeholders. The Registry Administrator (Enrolment and Student Records) will support the operational delivery of student registration and enrolment processes, maintain the accuracy of the student record, and respond to enquiries relating to student records and enrolment. The role requires a flexible approach to supporting Registry activities, particularly during peak operational periods.
Main Duties and Responsibilities
- To support the operational delivery of student registration and enrolment processes, including assisting with in-person enrolment activities during peak registration periods, which may require attendance on campus each day during these periods.
- To maintain electronic student records relating to student registration, assessment and awards ensuring data is entered and updated accurately and completely in accordance with established procedures, and to file and archive paper student records as required.
- To respond to enquiries from staff and students regarding enrolment processes and student records, providing accurate guidance and referring complex issues where appropriate.
- To support the set-up and maintenance of programme, module and student data within the student records system, including module allocation and bulk record transfers where required.
- To produce routine data integrity reports and correct identified errors in accordance with established procedures.
- To check the accuracy of data imported into the student records system and report any discrepancies in accordance with established procedures.
- To work in close collaboration with Academic Schools / Faculties, and other relevant departments to support the accuracy and completeness of the student record.
- To provide administrative support to the Exams and Assessment function and other Registry activities during peak operational periods where required, which may include assisting with examination and assessment administration and invigilation, in order to maintain continuity of service delivery.
- To gather and provide information or data as requested by the Senior Registry Officer (Enrolment and Student Records) and/or Deputy Academic Registrar to support operational activities and reporting.
- To undertake any other requirements commensurate with the seniority of the post, as required by the Deputy Academic Registrar or Registrar.
Registry Administrator employer: University of Roehampton
Contact Detail:
University of Roehampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registry Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Registry department. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to enrolment and student records. We recommend role-playing with a friend to get comfortable with your answers and show off your customer service skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the Registry, let them know why you’re excited about the role and how you can contribute to their team. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Registry Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Registry Administrator role. Highlight your experience with student records and enrolment processes, as well as any customer service skills that align with our needs.
Showcase Your Attention to Detail: Since accuracy is key in this role, emphasise your ability to maintain precise records and handle data integrity. Share examples of how you've successfully managed similar tasks in the past.
Be Personable: We value high levels of customer service, so let your personality shine through! Use a friendly tone in your application to show that you’re approachable and ready to assist students and staff alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at University of Roehampton
✨Know Your Stuff
Make sure you understand the key responsibilities of a Registry Administrator. Familiarise yourself with student enrolment processes and data management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Customer Service is Key
Since this role involves providing high levels of customer service, think of examples from your past experiences where you've successfully handled enquiries or resolved issues. Be ready to share these stories during the interview to demonstrate your skills.
✨Be Flexible and Adaptable
The job requires a flexible approach, especially during peak periods. Prepare to discuss how you've managed busy times in previous roles. Highlight your ability to adapt and support various activities, as this will resonate well with the interviewers.
✨Attention to Detail Matters
Accuracy is crucial in maintaining student records. Bring up instances where your attention to detail made a difference in your work. This could be anything from catching errors in data entry to ensuring compliance with procedures—show them you can be trusted with important information.