Programme Administrator (Fixed Term Contract), Full Time 1.0 FTE

Main duties and responsibilities:

• To administer academic programmes with a consistent and robust approach whilst adhering to University Academic Regulations and processes.
• To provide excellent customer service, handling enquiries relating to academic programmes, maintaining a sound knowledge of the Academic Regulations and offering advice and guidance to staff and students.
• To support validation processes for new or existing programmes and ongoing robust management of programmes by working closely with university central services such as Registry, Timetabling and the Academic office.
• An understanding of the academic regulations and to follow University policies and procedures.
• Take an active role in all aspects of the student administration experience including pre-registration, enrolment and induction activities, attendance monitoring, and assessment, retention activities.
• Co-ordinate programme assessment including producing the assessment calendar, submissions, production of grade sheets and servicing Assessment Boards. Liaison with academic colleagues and key stakeholders (external examiners, collaborative partners, etc.).
• Organise and service Assessment Boards and Academic School meetings as required including all related administration activities.
• Gather and disseminate information as requested by Managers and Academic colleagues.
• Volunteer at University Open Days and Graduation Ceremonies.
• Undertake all required administration and co-ordination activities associated with the role.
• To undertake any other requirements commensurate with the seniority of the post/as required by the head of department.