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- Tasks: Administer academic programmes and provide top-notch support to students and staff.
- Company: Join a vibrant university community dedicated to student success.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Be part of exciting events like Open Days and Graduation Ceremonies.
- Why this job: Make a difference in students' lives while gaining valuable administrative experience.
- Qualifications: Strong organisational skills and a passion for supporting education.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- To administer academic programmes with a consistent and robust approach whilst adhering to University Academic Regulations and processes.
- To deliver excellent customer service, providing advice and guidance to students, academic staff and other stakeholders relating to a portfolio of academic programmes.
- To support all administrative processes related to the implementation and ongoing review of new and existing programmes by working collaboratively with university central services such as Registry, Timetabling, Immigration and the Academic Office.
- To maintain a sound understanding of the Academic Regulations and to follow University policies and procedures.
- To take an active role in all aspects of the student experience including pre-registration, enrolment and induction activities, attendance monitoring, assessment and retention activities.
- To co-ordinate programme assessment procedures including working with academic colleagues and key stakeholders (external examiners, collaborative partners) to fulfil predetermined assessment deadline obligations; including mark entry, production of grade sheets, servicing examination boards, assisting with student award and progression recommendations.
- Organise and service termly Programme Boards and other School meetings as required, including all related administration activities.
- Gather and disseminate information as requested by managers and academic colleagues.
- Volunteer at University Open Days and Graduation Ceremonies.
- Undertake all required administration and co-ordination activities associated with the role in a professional manner.
- Undertake any other requirements commensurate with the seniority of the post/as required by your line manager or the senior leadership team of the School.
Programme Administrator employer: University of Roehampton
Contact Detail:
University of Roehampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former Programme Administrators on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to academic administration. Think about how you would handle specific scenarios, like managing student queries or coordinating assessments. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your customer service skills! During interviews, share examples of how you've provided excellent support in previous roles. Remember, this position is all about helping students and staff, so let your passion for service come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Programme Administrator
Some tips for your application 🫡
Show Your Understanding of the Role: Make sure to highlight your understanding of the Programme Administrator role in your application. We want to see how you can contribute to administering academic programmes and supporting students, so be specific about your relevant experience.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to us. Mention how your skills align with our needs, especially around customer service and collaboration with various stakeholders.
Be Clear and Concise: When writing your application, clarity is key. We appreciate well-structured responses that get straight to the point. Use bullet points if necessary to make your achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at University of Roehampton
✨Know Your Academic Regulations
Familiarise yourself with the University Academic Regulations and processes. This will not only help you answer questions confidently but also show that you're serious about the role and understand its requirements.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you helped students or colleagues, as this will demonstrate your ability to support stakeholders effectively.
✨Be Ready to Discuss Collaboration
Since the role involves working with various university services, be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked with different teams to achieve a common goal.
✨Organisational Skills are Key
The role requires strong organisational skills, so come ready to discuss how you manage multiple tasks and deadlines. Share specific strategies you use to stay organised, especially when coordinating events like Programme Boards or Open Days.