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- Tasks: Administer academic programmes and support students with excellent customer service.
- Company: Join a vibrant university community dedicated to student success.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Engage in exciting events like Open Days and Graduation Ceremonies.
- Why this job: Make a real difference in students' academic journeys and experiences.
- Qualifications: Strong organisational skills and a passion for supporting education.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities:
- To administer academic programmes with a consistent and robust approach whilst adhering to University Academic Regulations and processes.
- To deliver excellent customer service, providing advice and guidance to students, academic staff and other stakeholders relating to a portfolio of academic programmes.
- To support all administrative processes related to the implementation and ongoing review of new and existing programmes by working collaboratively with university central services such as Registry, Timetabling, Immigration and the Academic Office.
- To maintain a sound understanding of the Academic Regulations and to follow University policies and procedures.
- To take an active role in all aspects of the student experience including pre-registration, enrolment and induction activities, attendance monitoring, assessment and retention activities.
- To co-ordinate programme assessment procedures including working with academic colleagues and key stakeholders (external examiners, collaborative partners) to fulfil predetermined assessment deadline obligations; including mark entry, production of grade sheets, servicing examination boards, assisting with student award and progression recommendations.
- Organise and service termly Programme Boards and other School meetings as required, including all related administration activities.
- Gather and disseminate information as requested by managers and academic colleagues.
- Volunteer at University Open Days and Graduation Ceremonies.
- Undertake all required administration and co-ordination activities associated with the role in a professional manner.
- Undertake any other requirements commensurate with the seniority of the post/as required by your line manager or the senior leadership team of the School.
Programme Administrator in London employer: University of Roehampton
Contact Detail:
University of Roehampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former Programme Administrators on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might have an inside scoop!
✨Tip Number 2
Prepare for those interviews by practising common questions related to academic administration. Think about how you would handle student queries or coordinate with academic staff. We can help you with mock interviews if you need a bit of extra practice!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you're passionate about supporting students and academic programmes. Your genuine interest can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, keep an eye out and get your applications in!
We think you need these skills to ace Programme Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Administrator role. Highlight your experience with academic programmes and customer service, as these are key aspects of the job.
Showcase Your Organisation Skills: Since the role involves a lot of administrative tasks, be sure to mention any relevant experience you have in coordinating events or managing multiple responsibilities. We love seeing how you keep things running smoothly!
Demonstrate Your Understanding of Regulations: Familiarise yourself with academic regulations and policies. Mention any previous experience you have in adhering to such guidelines, as this will show us that you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at University of Roehampton
✨Know Your Academic Regulations
Familiarise yourself with the University Academic Regulations and processes. This will not only help you answer questions confidently but also show that you're serious about the role and understand its requirements.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you helped students or colleagues, as this will demonstrate your ability to support stakeholders effectively.
✨Be Ready to Discuss Collaboration
Since the role involves working with various departments, be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked with others to achieve a common goal, especially in an academic setting.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities, so come equipped with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will show your proactive approach.