Digital Education Support Specialist

Digital Education Support Specialist

Full-Time 37186 - 40820 £ / year (est.) No working from home possible
University of Roehampton

At a Glance

  • Tasks: Manage the Helpdesk and enhance learning technologies like Moodle and Panopto.
  • Company: Join the University of Roehampton's innovative Digital Education team.
  • Benefits: Competitive salary, inclusive of London Weighting Allowance, and a supportive work environment.
  • Other info: Full-time role covering maternity leave until June 2027.
  • Why this job: Make a difference in digital education while supporting staff and students.
  • Qualifications: Excellent communication skills and a proactive problem-solving approach.

The predicted salary is between 37186 - 40820 £ per year.

The University of Roehampton is seeking a Digital Education Coordinator to join our Digital Education team. This full-time role, covering maternity leave until June 2027, requires managing the Helpdesk and improving learning technologies like Moodle and Panopto.

The ideal candidate will have excellent communication skills and a proactive approach to problem-solving, ensuring effective support for staff and students.

The salary ranges from £37,186 to £40,820 pa, inclusive of London Weighting Allowance.

Digital Education Support Specialist employer: University of Roehampton

The University of Roehampton is an exceptional employer, offering a supportive work culture that prioritises employee development and collaboration. With a focus on innovation in digital education, staff enjoy access to professional growth opportunities and a competitive salary package, all within the vibrant setting of London, making it an ideal place for those passionate about enhancing learning experiences.

University of Roehampton

Contact Details:

University of Roehampton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Education Support Specialist

Tip Number 1

Network like a pro! Reach out to current or former employees at the University of Roehampton on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of Moodle and Panopto. We should be ready to discuss how we can improve these tools for staff and students, showcasing our proactive problem-solving skills.

Tip Number 3

Practice our communication skills! Since this role requires excellent communication, let’s rehearse common interview questions with a friend or in front of the mirror. Clear and confident responses will help us stand out.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience in digital education support.

We think you need these skills to ace Digital Education Support Specialist

Helpdesk Management
Moodle
Panopto
Communication Skills
Problem-Solving Skills
Proactive Approach
Learning Technologies

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Education Support Specialist role. Highlight your experience with learning technologies like Moodle and Panopto, and show us how your skills align with what we're looking for.

Show Off Your Communication Skills:Since excellent communication is key for this role, don’t shy away from showcasing your ability to convey complex information clearly. Use examples from your past experiences where you’ve successfully supported staff or students.

Be Proactive in Problem-Solving:We love a proactive approach! In your application, share specific instances where you've tackled challenges head-on. This will demonstrate your readiness to manage the Helpdesk and improve our learning technologies.

Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our Digital Education team!

How to prepare for a job interview at University of Roehampton

Know Your Tech

Familiarise yourself with the learning technologies mentioned in the job description, like Moodle and Panopto. Be ready to discuss how you've used these tools in the past or how you would approach improving them.

Show Off Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively communicated with staff and students in previous positions. Think about specific situations where your communication made a difference.

Problem-Solving Scenarios

Prepare to discuss your proactive approach to problem-solving. Have a couple of scenarios ready where you successfully resolved issues, particularly in a digital education context. This will show that you can think on your feet!

Research the University

Take some time to learn about the University of Roehampton and its Digital Education team. Understanding their values and current initiatives will help you tailor your answers and demonstrate your genuine interest in the role.