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- Tasks: Oversee clerical operations and support patient care in a dynamic emergency department.
- Company: Join a leading healthcare provider dedicated to exceptional patient service.
- Benefits: Competitive hourly wage, full-time hours, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: HS Diploma or GED required; 2-3 years of clerical experience preferred.
- Other info: Night shift role with a rotating schedule, perfect for those seeking flexibility.
The predicted salary is between 36000 - 48000 £ per year.
This position is 40 hours per week, Night Shift: 11:00pm-7:30am. Working every weekend with two additional days off during the week. Rotating two week schedule as follows:
- Week one: Sun, Mon, Tues, Fri & Sat
- Week two: Sun, Mon, Tues, Wed, & Sat
Responsibilities:
- Facilitate secretarial responsibilities and oversee clerical operations.
- Support patient care and provide clerical, environmental, and customer service support for the patient care unit.
- Audit registration and transportation on shifts.
- Accountable for staff on shift.
- Coaching, directing and guiding when required.
- Promoting positive customer service in person and by phone.
- Training of new employees.
Salary and Pay Information:
Salary Range: £21.23 - £28.66 an hour. The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Job Requirements:
Qualifications:
- Education: HS Diploma or GED; A.A.S. Degree preferred; or equivalent experience
- Experience: 2-3 years clerical experience; preferably hospital-based. Supervisory and leadership experience with proven positive communication skills preferred.
- Skills: Exceptional performance reviews, excellent communication skills and demonstrates Highland Promise Standards. Medical terminology. Advanced computer skills and the capacity to master additional advanced skills. Deep-rooted commitment to the team approach in all department related activities, excellent communication skills and high level of personal accountability.
Lead Patient Registration Associate (Emergency Dept) in Rochester employer: University of Rochester
Contact Detail:
University of Rochester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Patient Registration Associate (Emergency Dept) in Rochester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the healthcare sector, especially those in clerical roles. They can give you insider info about the company culture and might even refer you directly!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient registration and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in coaching and directing teams. Highlight specific examples where you’ve made a positive impact on customer service or team dynamics.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Patient Registration Associate (Emergency Dept) in Rochester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in clerical roles and any supervisory positions. We want to see how your skills align with the responsibilities of the Lead Patient Registration Associate role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your previous experiences make you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves a lot of customer service, be sure to showcase your excellent communication skills in your application. We love candidates who can connect with people both in person and over the phone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at University of Rochester
✨Know Your Shift
Since this role involves night shifts and a rotating schedule, be prepared to discuss your availability and how you manage working during unconventional hours. Highlight any previous experience with similar schedules to show you're ready for the commitment.
✨Showcase Your Clerical Skills
This position requires strong clerical abilities, so come armed with examples of your past experiences. Be ready to talk about specific tasks you've handled, like auditing registrations or managing patient information, to demonstrate your competence in a hospital setting.
✨Emphasise Teamwork and Leadership
As a Lead Patient Registration Associate, you'll need to coach and guide staff. Share stories that illustrate your leadership style and how you've successfully worked within a team. This will show that you understand the importance of collaboration in a healthcare environment.
✨Communicate Clearly
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully, as this will reflect your ability to provide top-notch customer service.
