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- Tasks: Assist in managing sports facilities and operations while engaging with customers.
- Company: Join the University of Reading, a top-ranked institution known for sustainability and community impact.
- Benefits: Enjoy essential training, flexible working options, and a vibrant campus culture.
- Why this job: Be part of an award-winning team promoting active wellbeing in a diverse environment.
- Qualifications: Strong communication skills and a passion for sport are essential; no prior experience required.
- Other info: Work a 3-week shift pattern, including early mornings and weekends, to keep our facilities running smoothly.
The predicted salary is between 28800 - 43200 £ per year.
Full Time / Permanent Contract
Closing date for applications: 23:59 on 8 February 2026.
The role is not eligible for Skilled Worker visa sponsorship. Successful candidates must ensure they have the right to work in the UK or secure this through other means without the University\’s sponsorship. Further information about sponsorship is available on the .
The University of Reading is a world‑renowned institution, ranked 35 in the UK for 2025 and 172 in the QS World University Rankings in 2025. It is 1 in the UK in the People & Planet University League and contributes £1 billion to the UK economy. It has also just been awarded Sustainable University of the Year in The Times and The Sunday Times Good University Guide 2025.
In addition, the University is well into delivering its three‑year Sport & Active Wellbeing Vision, aimed at inspiring, growing and embedding sport and active wellbeing into the University and wider community.
Working as part of the SportsPark department, the Sports Assistant will form part of the Facilities & Operations team.
Your Key Responsibilities
- Understand the customer
- Understand the organisation
- Follow rules, regulations and legislation
- Use systems and technology
- Communicate effectively with colleagues and customers
As a Key Team Player
- Excellent communication skills, both written and verbal
- An interest in sport and fitness
- An ability to use your initiative and the desire to contribute to the development of sport and active wellbeing to a range of customers
Candidates must be willing to work a 3‑week shift pattern that covers early mornings weekdays 6:30 am–3 pm, weekends 7 am–2:30 pm and weekday evenings 2 pm–10:30 pm, weekends 2 pm–9:30 pm, as well as two weekends in three, to ensure the SportsPark facilities are operated to full efficiency throughout business hours.
Essential training and development will be provided as part of the role. You will learn key skills and complete training courses in customer service, health and safety, personal development and information technology.
If you want to contribute to delivering an improved, impactful and inclusive sport and active wellbeing offer on an award‑winning UK Green Flag campus, then we want to hear from you.
Please see the job description and personal specification for further details.
Interview date: 24 February 2026.
For more information, please contact
Contact name: Kris Morgan‑Jones
Contact job title: Facility Manager
Contact email: k.morgan-jones@reading.ac.uk
Alternative contact name: Mike Dyer
Alternative contact job title: Facility Manager
Alternative contact email: m.dyer@reading.ac.uk
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job‑share, part‑time and flexible working arrangements are welcomed and will be considered in line with business needs.
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Sports Assistant employer: University of Reading
Contact Detail:
University of Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Assistant
✨Tip Number 1
Familiarise yourself with the University of Reading's Sport & Active Wellbeing Vision. Understanding their goals and how you can contribute will help you stand out during interviews.
✨Tip Number 2
Showcase your passion for sport and fitness in conversations with current employees or during networking events. This enthusiasm can make a lasting impression and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your experience with customer service and teamwork, as these are key aspects of the Sports Assistant role. Think of specific examples that highlight your skills in these areas.
✨Tip Number 4
Be ready to discuss your flexibility regarding the shift patterns mentioned in the job description. Showing that you are adaptable and willing to work varied hours will be crucial for this position.
We think you need these skills to ace Sports Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Sports Assistant position. Tailor your application to highlight how your skills and interests align with the role.
Craft a Strong CV: Your CV should clearly showcase your relevant experience, particularly in sports, fitness, or customer service. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your passion for sport and active wellbeing. Mention specific examples of how you've demonstrated excellent communication skills and initiative in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Reading
✨Know the Organisation
Before your interview, take some time to research the University of Reading and its SportsPark department. Understand their mission, values, and recent achievements, especially in sport and active wellbeing. This will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Communication Skills
As effective communication is key for this role, prepare examples that highlight your verbal and written communication abilities. Think of situations where you successfully interacted with customers or colleagues, and be ready to discuss how you can apply these skills in the Sports Assistant position.
✨Demonstrate Your Passion for Sport
Express your enthusiasm for sport and fitness during the interview. Share personal experiences or initiatives you've been involved in that relate to promoting active wellbeing. This will show that you're not just looking for a job, but are genuinely invested in contributing to the university's vision.
✨Prepare for Shift Pattern Questions
Since the role requires a flexible shift pattern, be prepared to discuss your availability and willingness to work early mornings, evenings, and weekends. Highlight any previous experience you have with similar schedules, and reassure them of your commitment to maintaining operational efficiency.
