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- Tasks: Lead student engagement communications and develop impactful campaigns at the University of Reading.
- Company: Join a diverse and inclusive community at the University of Reading.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in student experiences and strengthen connections within the university.
- Qualifications: Experience in communications, stakeholder management, and campaign delivery required.
- Other info: Flexible working arrangements available to support work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Closing date: 23:59 15th February 2026
Interviews will be held: 25th February 2026
Full-time, Permanent
Students are at the heart of the University of Reading community. We are seeking an experienced communications professional to lead our approach to student engagement and ensure students receive clear, timely and meaningful communications throughout their time with us.
The Internal Communications (Student Engagement) Manager leads the planning and delivery of student facing communications across the University, with a particular focus on teaching and learning, student experience priorities and access to frontline support services. The role plays a central part in strengthening trust, understanding and engagement between students and the University.
Working closely with senior leaders, Student Services and Reading Students’ Union, you will develop a coordinated, evidence led programme of student engagement activity. You will advise on messaging, tone and channel selection, ensuring communications are accessible, consistent and aligned across the student journey. You will also lead the development and delivery of targeted campaigns, including institution wide surveys and high impact student engagement initiatives.
The role sits within the Communications & Engagement function in the External Relations Directorate and works closely with colleagues across communications, marketing and engagement disciplines to deliver joined up activity. You will manage the Internal Communications (Student Engagement) Officer and lead cross disciplinary project teams, providing professional guidance and quality assurance for student facing communications.
You will have:
- Substantial experience in communications and stakeholder management
- A strong track record of delivering high impact, multi channel campaigns
- An excellent understanding of the higher education sector and the challenges facing undergraduate and postgraduate students
- Confidence working with senior stakeholders
- Ability to manage complex issues and priorities, and comfortable operating effectively under pressure
- Strong planning and project management skills
- Excellent written communication skills including copywriting
- The ability to translate strategic objectives into effective operational delivery
The role allows for hybrid working, with an expectation of a majority of working hours, on average, being on our Whiteknights campus.
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Internal Comminications (Student Engagement) Manager in Reading employer: University of Reading
Contact Detail:
University of Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Comminications (Student Engagement) Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Reading on LinkedIn or through mutual connections. A friendly chat can give us insights into the role and help you stand out during interviews.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how your experience aligns with the job description, especially around student engagement and communications. We recommend practising your answers with a friend or in front of the mirror.
✨Tip Number 3
Show off your passion for student engagement! During the interview, share specific examples of campaigns you've led or projects you've managed that had a positive impact on students. This will demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team, the university's communication strategies, or future projects. This shows we’re genuinely interested and helps us assess if it’s the right fit for you.
We think you need these skills to ace Internal Comminications (Student Engagement) Manager in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. We want to see how you can bring your unique skills to enhance student engagement at the University of Reading.
Showcase Your Communication Skills: Since this role is all about effective communication, don’t hold back! Use clear and concise language in your application to demonstrate your writing prowess. We love a good storyteller!
Highlight Relevant Experience: Be sure to mention any previous roles or projects that involved stakeholder management or multi-channel campaigns. We’re looking for someone who can hit the ground running, so show us what you've got!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands. Plus, it’s super easy and straightforward!
How to prepare for a job interview at University of Reading
✨Know Your Audience
Before the interview, take some time to research the University of Reading and its student community. Understand their values, mission, and current initiatives related to student engagement. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Campaign Experience
Be prepared to discuss specific examples of high-impact, multi-channel campaigns you've led in the past. Highlight your role in planning, executing, and measuring the success of these campaigns. Use metrics and outcomes to demonstrate your effectiveness and how it relates to the role you're applying for.
✨Communicate Clearly and Confidently
As a communications professional, your ability to convey messages clearly is crucial. Practice articulating your thoughts on key topics like stakeholder management and student experience priorities. Remember, the interviewers will be looking for your written communication skills as well, so consider how you present your ideas verbally.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the university's current communication strategies and how they measure student engagement. This not only shows your interest but also gives you insight into whether this role aligns with your career goals.
