Accommodation Contract Management Office Administrator

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that sponsorship will not be possible under the Skilled Worker Route, based on the applicable SOC code for this role. Further information is available on the website . Closing date: 23:59 on 15 June 2025 Interviews will be held: 25 June 2025 The Accommodation Contract Management Office (ACMO) administers and monitors the Facilities Management contract between The University of Reading and UPP halls accommodation service partners. We also issue the student licence agreements as landlord. UPP provides services such as cleaning, reception, maintenance, marketing, and allocation. Our primary function is to ensure that students and guests in halls receive excellent and consistent services as outlined in the contract. The ACMO team also manages Stay@Reading, the student summer vacation letting business. We are seeking an administrator and operations support team member with strong office administration skills, innovative problem-solving abilities, and the capacity to suggest efficiencies and improvements. The candidate should be proficient with large spreadsheets, managing multiple inboxes, and confident using various electronic systems daily. You Will Have/Be: Knowledge of Microsoft Office, especially Excel and Word Strong communication skills in person, on the phone, and via email Comfortable with being customer-facing at certain times of the year Flexible and adaptable to changing business needs The ability to influence best practices The role requires a minimum of two full days in the office per week, with the option for additional days. During training, in-office work will be necessary, with the duration to be agreed. Please see the full job description and person specification for more details. We welcome applications from both external and internal candidates. The role can be considered on a seconded basis for existing staff. Internal candidates should discuss this with their line manager prior to applying. Contact Details: Contact Name: Andrew Mathias Job Title: Head of Accommodation Contract Management Office Email: a.c.mathias@reading.ac.uk Alternative Contact Name: Sophia Hagalid Job Title: Accommodation Contract Officer Email: s.hagalid@reading.ac.uk The University is committed to diversity and inclusion, supports the Athena SWAN Charter and Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time, and flexible working arrangements are welcomed and will be considered in line with business needs. #J-18808-Ljbffr