At a Glance
- Tasks: Investigate student casework fairly and sensitively, ensuring a safe campus environment.
- Company: Join a leading university committed to integrity and inclusivity.
- Benefits: Competitive pay, generous holiday, and staff discounts.
- Other info: Flexible, remote work with opportunities for career growth.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Experience in sensitive investigations and excellent communication skills required.
The predicted salary is between 21 - 23 ÂŁ per hour.
Casual, variable‑hours role with salary £21.28 – £23.19 per hour. The Student Casework Investigator role is a sessional, variable‑hours position that may be taken alongside existing part‑time or fractional employment. Applications from existing part‑time staff are welcomed.
We are seeking experienced Student Casework Investigators to join our Student Casework Team within the Academic Registry. The role ensures that student casework is investigated fairly, thoroughly and sensitively, maintaining the integrity of the University's policies while protecting the rights and wellbeing of all parties involved. Through professional and trauma‑informed investigations, the role helps create a safe, respectful and inclusive campus environment where students can focus on their studies and personal development with confidence in the University's commitment to addressing misconduct and resolving disputes effectively.
The successful candidate will have significant experience conducting complex and sensitive complaint/disciplinary investigations in higher education or another industry, including interviewing and gathering evidence using trauma‑informed approaches. They will possess excellent written communication skills, with the ability to produce detailed, accurate reports and formal documentation. A strong understanding of procedural fairness, natural justice and information governance is essential, alongside proven experience in interpreting and applying regulations and policies within a complex organisational setting.
Working arrangements
- The role is primarily remote, with any required on‑campus attendance agreed in advance.
- Investigators must have access to an internet‑enabled device and a reliable internet connection.
Time commitment
- This is a non‑guaranteed, variable‑hours arrangement.
- There are no fixed weekly hours.
- Work is offered on an investigation‑by‑investigation basis and may be uneven across the academic year.
Entitlements
- Provide a calendar of availability in advance.
- Decline any work they cannot reasonably complete.
- Undertake investigations alongside other roles and commitments.
To apply
Applications must be submitted by 14 May 2026. Interviews are scheduled for 02 June 2026. Applications should include:
- A one‑page supporting statement explaining your interest in the role and the skills, attributes and experience you would bring.
- A concise CV giving details of relevant achievements in your recent roles.
Benefits
- Competitive rates of pay.
- Generous holiday pay.
- Opportunity to work immediately or at short notice.
- Staff discounts and loyalty schemes.
We are committed to upholding the University’s values of being ambitious, open and responsible, in an inclusive working environment that promotes dignity and respect.
Student Casework Investigator in Portsmouth employer: UNIVERSITY OF PORTSMOUTH
Contact Detail:
UNIVERSITY OF PORTSMOUTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Casework Investigator in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in higher education or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to casework investigations. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and approach to sensitive situations.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of your past work that highlight your ability to handle complex investigations and maintain procedural fairness. This will help us see how you can contribute to our Student Casework Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to a safe and inclusive campus environment.
We think you need these skills to ace Student Casework Investigator in Portsmouth
Some tips for your application 🫡
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Make sure to clearly express why you're interested in the Student Casework Investigator role and highlight the skills and experiences that make you a perfect fit. Keep it concise but impactful – we want to see your passion and expertise!
Tailor Your CV: When it comes to your CV, one size definitely doesn’t fit all. Tailor it to showcase your relevant achievements and experiences that align with the role. Highlight any previous work in investigations or higher education, and don’t forget to mention your understanding of procedural fairness and trauma-informed approaches!
Be Clear and Concise: In both your supporting statement and CV, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate well-structured documents that are easy to read, so make sure your points are clear and to the point!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the details you need about the role and our values right there!
How to prepare for a job interview at UNIVERSITY OF PORTSMOUTH
✨Know Your Stuff
Make sure you’re well-versed in the university's policies and procedures related to student casework. Brush up on trauma-informed approaches and procedural fairness, as these will be key topics during your interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve conducted sensitive investigations or handled complaints. Highlight your ability to gather evidence and produce detailed reports, as this will demonstrate your suitability for the role.
✨Practice Your Communication Skills
Since excellent written communication is crucial, consider drafting a mock report or summarising a complex case. This will help you articulate your thoughts clearly during the interview and show that you can communicate effectively in writing.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and approach to sensitive situations. Think about how you would handle various casework scenarios, focusing on fairness and the wellbeing of all parties involved.