Services & Facilities Assistant in Portsmouth

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference. Experience the pride of being part of a select group – one of only four universities in the south‑east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings. Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.

The Residential Services team are looking to recruit a Services and Facilities Assistant to work at Harry Law Hall & Bateson Hall. The permanent position is for 37 hours per week throughout the year which covers term time student accommodation for approximately eight months of the year and four months of summer conference, group and individual accommodation guests.

Working as part of a wider hall team, you will contribute to providing high levels of customer service and support to students and summer guests by carrying out reception duties, resolving minor maintenance requests and logging and monitoring large maintenance requests, movement of equipment around the halls, sorting post / parcels, fire alarm testing and keeping buildings safe and clean.

The successful candidates will need to demonstrate being a team player and have the capacity to work under instruction and also to their own initiative. The hours are 37 hours per week on a three week rota which will involve some evening work and one in three weekends. There will also be occasions where additional hours are required to support business operations (such as student check in weekend) and time off in lieu will be provided.

A Disclosure and Barring Service (DBS) check is required for this post.

Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:

• Competitive salary, including incremental progression within your scale.
• Generous pension scheme.
• Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
• Family-friendly policies supporting flexible working.
• Staff discounts and loyalty schemes.
• Staff car parking and discounted public travel.
• Excellent training and development opportunities.
• Staff wellbeing programmes.
• Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
• Discounted learning.
• Start‑up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.

UKVI Statement: Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.

ED& I Statement: We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from people with a wide range of skills, perspectives and experiences. In addition, we want our workforce to be representative of our diverse student population.

Please note that this vacancy may be closed earlier than advertised, so early applications are advised.