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- Tasks: Lead AV projects, design innovative solutions for teaching and collaboration spaces.
- Company: Join the University of Portsmouth, a hub for creativity and innovation.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and excellent training opportunities.
- Why this job: Make a real impact on modernising AV services in a vibrant university environment.
- Qualifications: Strong AV and IT experience with collaborative skills; familiarity with ITIL is a plus.
- Other info: Dynamic role with great career growth and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and motivated Senior Service Delivery Specialist (AV) to play a key role in delivering high-quality AV and IT services across the University. Working within our Service Delivery team, you will work closely with our Estates Department to lead AV input into building and refurbishment projects, ensuring new and upgraded spaces are equipped with the latest, most effective and future-ready AV technologies.
Responsibilities
- Lead AV input into building and refurbishment projects; specify, design and implement advanced AV solutions for teaching, learning and collaboration spaces, influencing projects from early design through to delivery.
- Collaborate with Estates colleagues, academic and professional services teams, and external partners to ensure AV solutions are fully aligned with user needs, institutional standards and best practice frameworks such as ITIL.
- Work on-site only; this appointment does not support hybrid working.
- Support and contribute to service delivery objectives, ensuring high-quality AV and IT services are delivered across the university.
- Participate in interview activities and timing as specified by the department (dates may be subject to change).
Qualifications / Experience
- Strong AV and IT experience with a track record of cross-departmental collaboration.
- Ability to combine hands-on technical expertise with strategic thinking to deliver modern, high-quality environments.
- Experience specifying, designing and implementing AV solutions for teaching, learning and collaboration spaces.
- Ability to work with Estates colleagues, academic and professional services teams, and external partners; familiarity with ITIL is desirable.
Interviews
Interviews are anticipated to be held on 26 February and 6 March.
How to Apply / Contact
If you have any queries regarding this position, please contact Robert Cox at robert.cox@port.ac.uk.
Benefits
- Competitive salary, including incremental progression within your scheme.
- Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
- Family-friendly policies supporting flexible working.
- Staff discounts and loyalty schemes.
- Staff car parking and discounted public transport.
- Excellent training and development opportunities.
- Recreation facilities, including discounted gym membership, on-campus schemes, and access to the Library and staff social activities.
- Discounted learning opportunities and startup support via entrepreneurship programmes.
UKVI / Right to Work
Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you do not possess the right to work in the UK, our offer of employment is conditional upon you obtaining it.
ED&I Statement
We are committed to upholding the University’s values of being ambitious, open and responsible, in an inclusive working environment that promotes dignity and respect.
Senior Service Delivery Specialist (AV) in Portsmouth employer: UNIVERSITY OF PORTSMOUTH
Contact Detail:
UNIVERSITY OF PORTSMOUTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Delivery Specialist (AV) in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Portsmouth on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions for AV roles and think about how your experience aligns with their needs. Practise your answers, focusing on your hands-on technical expertise and strategic thinking.
✨Tip Number 3
Show off your collaboration skills! Be ready to discuss specific examples of how you've worked with different teams in the past. Highlighting your ability to work cross-departmentally will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to high-quality AV and IT services.
We think you need these skills to ace Senior Service Delivery Specialist (AV) in Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your AV and IT experience. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Collaboration Skills: Since this role involves working closely with various teams, emphasise your experience in cross-departmental collaboration. Share examples of how you’ve successfully worked with others to deliver AV solutions.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s necessary to explain your expertise.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at UNIVERSITY OF PORTSMOUTH
✨Know Your AV Stuff
Make sure you brush up on the latest AV technologies and solutions relevant to teaching and collaboration spaces. Be ready to discuss specific projects you've worked on, showcasing your hands-on technical expertise and strategic thinking.
✨Collaborate Like a Pro
Since this role involves working closely with various teams, prepare examples of how you've successfully collaborated in the past. Highlight your experience with cross-departmental projects and how you ensured alignment with user needs and institutional standards.
✨Understand ITIL Framework
Familiarise yourself with the ITIL best practice frameworks, as they are desirable for this position. Be prepared to discuss how you've applied ITIL principles in your previous roles to enhance service delivery and project outcomes.
✨Be Ready for On-Site Work
Since this role requires on-site work only, think about how you can demonstrate your commitment to being present and engaged in the workplace. Share your thoughts on how being on-site can enhance collaboration and service delivery.
