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- Tasks: Provide tech support to staff and students in a vibrant university setting.
- Company: Leading UK university in Portsmouth with a supportive team culture.
- Benefits: Competitive salary, generous leave, and training opportunities.
- Other info: Early applications are encouraged due to potential early closure of the vacancy.
- Why this job: Join a dynamic environment and enhance your tech skills while helping others.
- Qualifications: Strong customer service skills and a passion for technology.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK university in Portsmouth is recruiting an IT Service Desk Assistant to provide support to its large staff and student base. The successful candidate will have a strong customer service background and an interest in technology. This on-site role provides opportunities for training and development within a supportive team environment. Attractive benefits, including competitive salary and generous leave entitlement, are offered. Early applications are advised due to potential early closure of the vacancy.
IT Service Desk Assistant — On-Site with Great Benefits in Portsmouth employer: UNIVERSITY OF PORTSMOUTH
Contact Detail:
UNIVERSITY OF PORTSMOUTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Assistant — On-Site with Great Benefits in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the university on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We want to show that we can handle tech issues with ease and provide top-notch customer service.
✨Tip Number 3
Don’t forget to showcase our passion for technology during the interview. Share any relevant projects or experiences that highlight our skills and enthusiasm for the role!
✨Tip Number 4
Apply through our website for a smoother process! It shows we’re serious about the position and helps us stand out from the crowd.
We think you need these skills to ace IT Service Desk Assistant — On-Site with Great Benefits in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've helped others in the past, especially in tech-related situations!
Express Your Interest in Technology: Let us know why you're passionate about technology! Share any relevant experiences or projects that showcase your interest and knowledge in the field.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step!
Apply Early!: Remember, early applications are advised as we might close the vacancy sooner than expected. So, don’t wait around – get your application in through our website today!
How to prepare for a job interview at UNIVERSITY OF PORTSMOUTH
✨Know Your Tech Basics
Brush up on your technical knowledge related to IT support. Familiarise yourself with common issues that staff and students might face, like software troubleshooting or network connectivity problems. This will show your interest in technology and readiness to help.
✨Customer Service is Key
Since this role heavily involves customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations and what you did to ensure satisfaction.
✨Research the University
Take some time to learn about the university's values, mission, and the specific IT services they offer. This will not only help you tailor your answers but also demonstrate your genuine interest in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the types of technologies you'll be working with. This shows you're proactive and genuinely interested in the role.