The University of Portsmouth operates a centrally funded Managed Service scheme to standardise purchasing and streamline IT equipment deployment for staff and students. The Senior Service Delivery Analyst will assist in deploying equipment and providing 1st and 2nd line support within the ITIL framework, based on-site at Portsmouth Campus.
Working as part of the Managed Service Team, you will support users across faculties and central departments, contributing to service delivery and continuous
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IT Service Delivery Analyst (Campus Support & ITIL) employer: University of Portsmouth
The University of Portsmouth is an exceptional employer that fosters a collaborative and inclusive work culture, where ambition, responsibility, and openness are at the forefront of our mission. With competitive salaries, generous leave entitlements, and excellent training opportunities, we empower our employees to grow and thrive in their careers. Located in a prestigious institution recognised for its excellence in teaching and innovation, joining us means being part of a transformative journey towards a modern educational environment.