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- Tasks: Investigate student casework fairly and sensitively, ensuring a safe campus environment.
- Company: Join a leading university committed to integrity and inclusivity.
- Benefits: Competitive pay, generous holiday, and staff discounts.
- Other info: Flexible, remote work with opportunities for career growth.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Experience in sensitive investigations and excellent communication skills required.
The predicted salary is between 21 - 23 ÂŁ per hour.
Casual, variable‑hours role with salary £21.28 – £23.19 per hour. The Student Casework Investigator role is a sessional, variable‑hours position that may be taken alongside existing part‑time or fractional employment. Applications from existing part‑time staff are welcomed.
We are seeking experienced Student Casework Investigators to join our Student Casework Team within the Academic Registry. The role ensures that student casework is investigated fairly, thoroughly and sensitively, maintaining the integrity of the University's policies while protecting the rights and wellbeing of all parties involved. Through professional and trauma‑informed investigations, the role helps create a safe, respectful and inclusive campus environment where students can focus on their studies and personal development with confidence in the University's commitment to addressing misconduct and resolving disputes effectively.
The successful candidate will have significant experience conducting complex and sensitive complaint/disciplinary investigations in higher education or another industry, including interviewing and gathering evidence using trauma‑informed approaches. They will possess excellent written communication skills, with the ability to produce detailed, accurate reports and formal documentation. A strong understanding of procedural fairness, natural justice and information governance is essential, alongside proven experience in interpreting and applying regulations and policies within a complex organisational setting.
Working arrangements
The role is primarily remote, with any required on‑campus attendance agreed in advance. Investigators must have access to an internet‑enabled device and a reliable internet connection.
Time commitment
This is a non‑guaranteed, variable‑hours arrangement. There are no fixed weekly hours. Work is offered on an investigation‑by‑investigation basis and may be uneven across the academic year.
Entitlements
- Provide a calendar of availability in advance
- Decline any work they cannot reasonably complete
- Undertake investigations alongside other roles and commitments
To apply
Applications must be submitted by 14 May 2026. Interviews are scheduled for 02 June 2026. Applications should include:
- A one‑page supporting statement explaining your interest in the role and the skills, attributes and experience you would bring
- A concise CV giving details of relevant achievements in your recent roles
Benefits
- Competitive rates of pay
- Generous holiday pay
- Opportunity to work immediately or at short notice
- Staff discounts and loyalty schemes
We are committed to upholding the University’s values of being ambitious, open and responsible, in an inclusive working environment that promotes dignity and respect.
Locations
Student Casework Investigator in Hampshire, Portsmouth employer: UNIVERSITY OF PORTSMOUTH
Contact Detail:
UNIVERSITY OF PORTSMOUTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Casework Investigator in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the lookout for opportunities. You never know who might have a lead on a Student Casework Investigator role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of procedural fairness and trauma-informed approaches. We recommend practising common interview questions related to casework investigations so you can showcase your expertise confidently.
✨Tip Number 3
Showcase your skills in your supporting statement! When applying through our website, make sure to highlight your experience with complex investigations and your ability to produce detailed reports. This is your chance to shine!
✨Tip Number 4
Stay flexible and open-minded! Since this role is variable-hours, be ready to adapt your schedule. Let potential employers know your availability upfront, and don’t hesitate to take on investigations that fit around your other commitments.
We think you need these skills to ace Student Casework Investigator in Hampshire, Portsmouth
Some tips for your application 🫡
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Make sure to clearly express why you're interested in the Student Casework Investigator role and highlight the skills and experiences that make you a great fit. Keep it concise but impactful!
Tailor Your CV: Don’t just send a generic CV! Tailor it to showcase your relevant achievements and experiences that align with the job description. Highlight any previous experience in investigations or higher education to catch our eye.
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is well-structured and free of errors. Use clear language and professional formatting to demonstrate your ability to produce detailed reports.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly. Don’t miss out on this opportunity!
How to prepare for a job interview at UNIVERSITY OF PORTSMOUTH
✨Know Your Stuff
Make sure you thoroughly understand the role of a Student Casework Investigator. Familiarise yourself with the university's policies on misconduct and dispute resolution, as well as trauma-informed approaches to investigations. This knowledge will help you answer questions confidently and demonstrate your commitment to maintaining a safe and inclusive campus.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in conducting complex investigations. Be ready to discuss how you've applied procedural fairness and natural justice in your work. This will show the interviewers that you have the practical skills needed for the job.
✨Communicate Clearly
Since excellent written communication skills are essential for this role, practice articulating your thoughts clearly during the interview. You might be asked to summarise your approach to writing reports or documentation, so think about how you can convey your ideas succinctly and effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle sensitive situations. Think about how you would approach various casework scenarios, keeping in mind the importance of fairness and sensitivity. This will help you demonstrate your problem-solving skills and your understanding of the complexities involved in student casework.