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- Tasks: Provide exceptional customer service and create a welcoming atmosphere for visitors.
- Company: Leading educational institution in the UK with a vibrant sports culture.
- Benefits: Gain valuable experience, enhance your CV, and be part of a dynamic team.
- Why this job: Join a passionate team and contribute to an exciting sports environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: DBS check required; perfect for students looking to build their career.
The predicted salary is between 28800 - 43200 £ per year.
A leading educational institution in the United Kingdom is seeking a Customer Service Advisor to provide exceptional service to visitors, enhancing the overall experience and contributing to a vibrant sports culture. This on-site role involves ensuring a welcoming atmosphere for students, staff, and the community. The ideal candidate will support the institution's reputation as a leader in sports. Applications must undergo a DBS check.
Front Desk Experience Coordinator - University Sports employer: UNIVERSITY OF PORTSMOUTH
Contact Detail:
UNIVERSITY OF PORTSMOUTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Experience Coordinator - University Sports
✨Tip Number 1
Get to know the institution's sports culture! Research their teams, events, and values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult visitors or enhance someone's experience. Role-playing these situations can really boost your confidence for the real deal.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the institution, plus it shows your enthusiasm for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front Desk Experience Coordinator - University Sports
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your enthusiasm for sports shine through! We want to see how you can contribute to our vibrant sports culture and enhance the experience for everyone who walks through our doors.
Highlight Customer Service Skills: Make sure to emphasise any previous customer service experience you have. We’re looking for someone who can create a welcoming atmosphere, so share examples of how you've gone above and beyond for customers in the past.
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self come through in your application. Share your story and what makes you the perfect fit for this role at our institution.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at UNIVERSITY OF PORTSMOUTH
✨Know the Institution Inside Out
Before your interview, do some homework on the educational institution. Familiarise yourself with their sports programmes, values, and any recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Front Desk Experience Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Create a Welcoming Atmosphere
Think about how you can contribute to a welcoming environment. During the interview, share ideas on how to enhance visitor experiences at the front desk. This could include suggestions for engaging with students and staff or creating informative materials for visitors.
✨Prepare for the DBS Check
Since the role requires a DBS check, be ready to discuss your background openly. If there are any concerns, address them proactively. Being transparent shows integrity and builds trust with the interviewers.
