The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference. Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings. Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement. The Role:
The University of Portsmouth operates a centrally funded Managed Service scheme. This facilitates a centrally coordinated computing equipment replacement cycle and has enabled the University to standardise purchasing for general computing, improving value for money and the quality of service. The Senior Service Delivery Analyst will primarily assist in the preparation and deployment of IT equipment to staff and students across the university and associated processes. Working as part of the Managed Service Team, the Analyst will also provide 1st level and 2nd level support to customers and users within the faculties and central departments using the ITIL framework. This position is based on-site at the Portsmouth Campus. Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:
Competitive salary, including incremental progression within your scale.
Generous pension scheme.
Generous leave entitlement of 32–35 days a year, plus
Senior Service Delivery Analyst employer: University of Portsmouth Information Services (IS)
The University of Portsmouth is an exceptional employer that fosters a culture of ambition, responsibility, and openness, making it a prime choice for professionals seeking to make a meaningful impact in education. With a prestigious Gold rating in the Teaching Excellence Framework and a commitment to innovation, employees benefit from competitive salaries, generous leave entitlements, and opportunities for professional growth within a supportive community. The hybrid working model allows for flexibility, ensuring a balanced work-life experience while contributing to the enhancement of student experiences.
Contact Details:
University of Portsmouth Information Services (IS) Recruitment Team
