At a Glance
- Tasks: Support staff and students in using Microsoft 365 effectively and improve digital workplace practices.
- Company: Join the University of Portsmouth, a top-rated institution with a commitment to excellence.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and excellent training opportunities.
- Other info: Fixed-term contract until March 2028 with great career growth potential.
- Why this job: Make a real impact on digital transformation while working in a supportive community.
- Qualifications: Experience with Microsoft 365 and a passion for helping others succeed.
The predicted salary is between 30000 - 40000 £ per year.
The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference. Experience the pride of being part of a select group, one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings. Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.
The Role: You will play a key role in enabling University staff and students to confidently adopt and use Microsoft 365 as part of the Modern Work Programme (MWP), taking a proactive and user centred approach to identifying support needs, productivity challenges and opportunities to improve ways of working. By providing accessible, high-quality guidance and support and engaging with staff and students to understand how Microsoft 365 is used in practice, you will help reduce barriers to effective use of the platform and promote consistent, secure and efficient ways of working. Through this, you will contribute to the continuous improvement of the University’s digital workplace, building trust in Microsoft 365 and supporting the University’s wider digital transformation and modern work objectives.
The interviews are currently anticipated to be held on 8 July 2026. This appointment is a fixed-term contract until 01 March 2028. For internal candidates it may be possible to apply for this role under the Secondment Policy. If you wish to apply as a secondee, you must have approval of your line manager in advance of submitting your application form. Please confirm in your application that your line manager has approved this.
Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)
Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:
- Competitive salary, including incremental progression within your scale.
- Generous pension scheme.
- Generous leave entitlement of 32-35 days a year, plus bank holidays, and an additional Christmas closure.
- Family-friendly policies supporting flexible working.
- Staff discounts and loyalty schemes.
- Staff car parking and discounted public travel.
- Excellent training and development opportunities.
- Staff wellbeing programmes.
- Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
- Discounted learning.
- Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
The perks don’t stop there - click apply for further information on My Reward and Benefits.
Salary Information: New appointments will routinely be made to the entry spine point (minimum) for the advertised grade, from where the individual will (in addition to receiving annual cost-of-living-related increases) progress through the pay range to the maximum for the grade, within a reasonable timeframe. This ensures fairness, consistency and transparency in our pay structures. A higher starting salary or market supplement may be available for a truly exceptional candidate when circumstances fully justify a departure from our normal policy.
UKVI Statement: Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.
M365 Support Analyst in Portsmouth employer: University of Portsmouth Estates Department
The University of Portsmouth is an exceptional employer that fosters a culture of ambition, responsibility, and openness, making it a prime choice for those seeking meaningful employment. With a competitive salary, generous leave entitlements, and a commitment to staff development through excellent training opportunities, employees are empowered to thrive in a supportive environment. Located in the vibrant south-east of England, the university not only values innovation and achievement but also offers unique benefits such as family-friendly policies, wellbeing programmes, and access to recreational facilities, ensuring a fulfilling work-life balance.
Contact Details:
University of Portsmouth Estates Department Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land M365 Support Analyst in Portsmouth
✨Tip Number 1
Get to know the University of Portsmouth inside out! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend university events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to M365 support. Think about how you can demonstrate your problem-solving skills and user-centred approach. We want to see how you can make a real impact!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at the University of Portsmouth.
We think you need these skills to ace M365 Support Analyst in Portsmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the M365 Support Analyst role. We want to see how you can contribute to our mission of enhancing the digital workplace at the University of Portsmouth.
Showcase Your Microsoft 365 Knowledge:Since this role revolves around Microsoft 365, don’t forget to demonstrate your familiarity with the platform. Share specific examples of how you've used it in previous roles or projects to solve problems or improve productivity.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way to ensure your application is received and considered. Plus, you’ll find all the details you need about the role and our university there!
How to prepare for a job interview at University of Portsmouth Estates Department
✨Know Your Microsoft 365 Stuff
Make sure you brush up on your Microsoft 365 knowledge before the interview. Understand its features, benefits, and how it can improve productivity for users. Being able to discuss specific tools like Teams, SharePoint, and OneDrive will show that you're ready to help staff and students make the most of the platform.
✨Show Your User-Centred Approach
The role is all about supporting users, so be prepared to share examples of how you've previously identified user needs or challenges. Think about times when you've provided guidance or support that made a real difference. This will demonstrate your proactive attitude and commitment to user satisfaction.
✨Engage with the University’s Values
Familiarise yourself with the University of Portsmouth's values: Ambition, Responsibility, and Openness. During the interview, relate your experiences and aspirations to these values. This will show that you’re not just a good fit for the role, but also for the university culture.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the Modern Work Programme or how the university measures success in adopting Microsoft 365. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
