M365 Support Analyst

M365 Support Analyst

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
University of Portsmouth Estates Department

At a Glance

  • Tasks: Provide M365 support and help users maximise their experience with Microsoft tools.
  • Company: Join the University of Portsmouth, a top-rated institution with a Gold teaching excellence rating.
  • Benefits: Enjoy competitive pay, great benefits, and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on innovation and collaboration.
  • Why this job: Be part of a prestigious university and make a real difference in students' lives.
  • Qualifications: Experience with M365 tools and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.

Experience the pride of being part of a select group, one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally.

M365 Support Analyst employer: University of Portsmouth Estates Department

The University of Portsmouth is an outstanding employer that fosters a collaborative and innovative work culture, providing M365 Support Analysts with the opportunity to contribute to a prestigious institution recognised for its teaching excellence. Employees benefit from professional development opportunities, a supportive environment, and the chance to be part of a globally respected university that values knowledge sharing and making a meaningful impact in the community.

University of Portsmouth Estates Department

Contact Details:

University of Portsmouth Estates Department Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land M365 Support Analyst

Tip Number 1

Network like a pro! Reach out to current or former employees at the University of Portsmouth on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by researching the university's values and recent achievements. We want to see how your skills align with their mission, so be ready to share examples that showcase your fit!

Tip Number 3

Practice common interview questions, especially those related to M365 support. We recommend doing mock interviews with friends or using online resources to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the M365 Support Analyst role. Highlight relevant experience and skills that match the job description. We want to see how you can make a difference!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at the University of Portsmouth. Let us know what excites you about the position and our institution.

Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough proofread. Typos and errors can be a big turn-off. We want to see your attention to detail, so make sure everything is polished and professional.

Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us quickly and efficiently. Don’t miss out on this opportunity!

How to prepare for a job interview at University of Portsmouth Estates Department

Know Your M365 Inside Out

Make sure you brush up on your knowledge of Microsoft 365 tools and services. Familiarise yourself with common issues users face and how to resolve them, as well as any recent updates or features. This will show your potential employer that you're not just familiar with the software but also proactive in keeping up with changes.

Showcase Your Problem-Solving Skills

Prepare to discuss specific examples where you've successfully resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle challenges effectively.

Research the University’s Values

Take some time to understand the University of Portsmouth's mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their goals. This shows that you’re genuinely interested in being part of their community.

Prepare Questions for Them

Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about team dynamics, ongoing projects, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the university is the right fit for you.