The University of Plymouth seeks a Senior Support Analyst (Technical Lead) to steer IT Support services across Service Desk and Desktop Support. You will provide technical leadership, influence incident resolution and drive service improvements across the IT Support function.
Based on campus in Plymouth, the role requires on-site presence three days a week (with some flexibility for remote work). You will lead projects, mentor colleagues, and ensure delivery of high-quality IT support for staff
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Technical Lead, IT Support & Service Improvement in Plymouth employer: University of Plymouth
The University of Plymouth is an exceptional employer, offering a vibrant work culture that prioritises innovation and collaboration in the field of LawTech and AI. With generous benefits such as 35 days of annual leave, a robust pension scheme, and extensive professional development opportunities, employees are supported in their growth while contributing to a transformative educational experience. Located in a dynamic academic environment, the university fosters inclusivity and diversity, ensuring that all staff feel valued and empowered to make a meaningful impact.
