At a Glance
- Tasks: Supervise retail operations and deliver an outstanding shopping experience for visitors.
- Company: Join the Bodleian Libraries' friendly and ambitious retail team.
- Benefits: Enjoy 38 days of leave, a pension scheme, and travel discounts.
- Other info: Flexible part-time role with opportunities for personal growth.
- Why this job: Be part of a growing team and make a real impact in retail.
- Qualifications: Experience in customer service and confidence with cash handling required.
The predicted salary is between 12000 - 16000 £ per year.
Overview
The Retail Operations department generates income for the Bodleian Libraries through its two on-site shops and online store, offering merchandise inspired by the Library's collections.
You will join a friendly and ambitious team during a period of growth, helping to deliver an outstanding retail experience for visitors.
This is a permanent part-time role, working 14 hours per week, with weekends on a rota and occasional evenings and Bank Holidays as required.
Responsibilities
- Support the Shop Manager in the day-to-day operation of both the Weston Library and Old Quad shops.
- Maximise sales through excellent customer service, effective stock presentation, and strong operational standards.
- deputise for the Shop Manager when required and supervise Retail Assistants during weekend shifts.
- Coordinate stock replenishment and transfers; assist with e-commerce order fulfilment.
- Support monthly stock counts and operate tills and EPOS systems.
- Ensure the shops remain welcoming, well-presented and fully stocked.
- Contribute to special events and work collaboratively with colleagues to maintain smooth retail operations.
Qualifications and Skills
- Previous experience in a customer-facing retail environment with a commitment to delivering excellent customer service.
- Confidence handling cash, using electronic tills and stock management systems.
- Comfortable using Microsoft Outlook and Excel.
- Effective communication with customers and colleagues; able to work independently and as part of a team; takes personal responsibility for high standards.
- Organised, dependable and motivated, with excellent attention to detail.
- Experience supervising colleagues and visual merchandising is desirable; interest in the Bodleian Libraries' retail product range is advantageous.
Benefits
- Excellent contributory pension scheme
- 38 days of annual leave
- Comprehensive childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Retail Supervisor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including University of Oxford, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Weekend Retail Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like University of Oxford that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at University of Oxford will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about University of Oxford and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at University of Oxford
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at University of Oxford, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at University of Oxford!
