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- Tasks: Support students with disabilities and manage bursary schemes while coordinating with staff.
- Company: Join the Oxford University Department for Continuing Education, a leader in lifelong learning.
- Benefits: Enjoy 38 days of annual leave, a pension scheme, and family-friendly perks.
- Why this job: Make a real impact on students' lives while working in a diverse and inclusive environment.
- Qualifications: Strong organisational skills and experience in education administration are essential.
- Other info: This is a full-time, fixed-term role covering maternity leave for at least 14 months.
The predicted salary is between 30000 - 42000 £ per year.
Oxford University Department for Continuing Education (OUDCE) is seeking to appoint a full-time Student Support Administrator (as maternity cover for at least 14 months). You will ideally be passionate about supporting students with disabilities to achieve their best outcomes, and/or have a strong interest in student funding and financial support.
About the role
Within our busy Student Administration team, you will coordinate arrangements for students with disabilities, including providing advice to students and staff (as the Departmental Disability Coordinator), and can involve creative thinking. You will also manage our various student bursary and scholarship schemes, and arrangements for those with Student Loans. There may be additional projects from time to time, such as supporting students with their UCAS applications. You will engage with prospective and current students, and liaise with a broad range of academic and professional staff within the Department, central University services, and colleges. This is a full-time position, available on a fixed-term contract, with a minimum of 14 months from mid-August 2025.
About you
You will be expected to develop a detailed knowledge of relevant University and departmental policies and procedures, particularly in relation to student disability support, student funding, and GDPR/data privacy. While training is provided and professional support is available, you will be expected to have a good understanding from the outset of the principles underpinning at least two of these three areas. You will have:
- Excellent organisational and administrative skills
- A background working within higher education administration (ideally, or otherwise within other education sectors)
- A high level of accuracy and attention to detail
- The ability to work flexibly to deadlines with minimal supervision
- Strong interpersonal and communication skills
- The ability to work well within a team
- Excellent customer service skills
- Experience in dealing appropriately with sensitive and confidential matters, employing tact and discretion
- Good numeracy
- Competence in IT applications (Microsoft Word, Excel etc)
About us
Colleagues uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.
What we offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- An excellent contributory pension scheme
- 38 days’ annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Student Support Administrator employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator
✨Tip Number 1
Familiarise yourself with the specific policies and procedures related to student disability support and funding at Oxford University. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles within higher education. They can provide valuable insights into the day-to-day responsibilities and challenges, which can help you tailor your approach during the application process.
✨Tip Number 3
Showcase your organisational and administrative skills by preparing examples of how you've successfully managed projects or tasks in the past. Be ready to discuss these experiences in detail during any interviews.
✨Tip Number 4
Demonstrate your commitment to equality, diversity, and inclusion in your conversations with us. Share any relevant experiences or initiatives you've been involved in that align with our values, as this will resonate well with the hiring team.
We think you need these skills to ace Student Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Student Support Administrator position. Highlight key skills such as organisational abilities, communication skills, and experience in higher education administration.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise any previous roles where you supported students, managed administrative tasks, or dealt with sensitive information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting students, particularly those with disabilities. Mention specific experiences that demonstrate your understanding of student funding and your ability to work within a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your attention to detail, which is crucial for this role.
How to prepare for a job interview at University of Oxford
✨Know Your Policies
Familiarise yourself with the relevant University and departmental policies, especially those related to student disability support and funding. This knowledge will demonstrate your commitment and preparedness for the role.
✨Showcase Your Interpersonal Skills
As a Student Support Administrator, you'll be engaging with students and staff regularly. Prepare examples of how you've effectively communicated and built relationships in previous roles to highlight your strong interpersonal skills.
✨Demonstrate Organisational Skills
Be ready to discuss your organisational and administrative abilities. Share specific instances where you successfully managed multiple tasks or projects, showcasing your attention to detail and ability to meet deadlines.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, particularly in sensitive situations involving students with disabilities. Think of scenarios where you had to use creative thinking to resolve issues and be prepared to share these experiences.
