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- Tasks: Build relationships with Primary Care practitioners and collaborate on research projects.
- Company: Join the Clinical Informatics and Health Outcomes Research Group at Oxford University.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Other info: Three positions available, starting October 2025, with funding until March 2026.
- Why this job: Make a real impact in healthcare research while developing valuable skills.
- Qualifications: Experience in customer service within Primary Care and strong attention to detail required.
The predicted salary is between 29900 - 40800 £ per year.
Applications are invited for a Practice Liaison Officer / Research Facilitator, to work within the Clinical Informatics and Health Outcomes Research Group (https://orchid.phc.ox.ac.uk) led by Prof Simon de Lusignan who is also the director of the Oxford-Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC). The post provides an outstanding opportunity to undertake a pivotal role in creating strong relationships with Primary Care practitioners and external collaborators such as UKHSA and Research Delivery Networks to generate activity that contributes to research and surveillance data for analysis and interpretation.
The successful applicant will have a keen interest in building relationships with stakeholders ranging from Principal Investigators, participants in Patient and Public Involvement Engagement groups to Researchers and Data Scientists across the team. Responsibilities will include dealing with data from our Customer Relationship Management tool (Salesforce) to inform your work across the Oxford-RCGP RSC network. You must enjoy working in a fast-paced environment and be able to adapt to changing circumstances as required by our collaborators.
You will have experience in providing customer service particularly linked to the Primary Care sector and research and surveillance. You will have the capability to work in a flexible, fast-paced, ever-evolving, environment with strong attention to detail.
You will be based in the Gibson Building, Nuffield Department of Primary Care Health Sciences, Radcliffe Primary Care Building, Woodstock Road, Oxford, OX2 6GG as your normal place of work but there may be the opportunity for occasional remote working as agreed with your line manager.
We have three positions available, starting October 2025 and funded until 31 March 2026.
For further information or discuss the post, please contact Elizabeth Button elizabeth.button@phc.ox.ac.uk.
“Committed to equality and valuing diversity”
Applications for this vacancy are to be made online and you will be required to upload a CV and Supporting Statement as part of your online application. The Supporting Statement should include a cover letter and should also clearly describe how you meet each of the selection criteria listed in the job description. Click here for information and advice on writing an effective Supporting Statement. Please do not attach any manuscripts, papers, transcripts, mark sheets or certificates as these will not be considered as part of your application.
The closing date for applications is 12:00 noon on Wednesday 3 September 2025.
Interviews are expected to be held during the week commencing 15 September 2025.
£34,982 to £40,855 per annum
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Practice Liaison Officer / Research Facilitator employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Liaison Officer / Research Facilitator
✨Tip Number 1
Familiarise yourself with the Clinical Informatics and Health Outcomes Research Group's work. Understanding their projects and goals will help you engage meaningfully with stakeholders and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the Primary Care sector, especially those involved in research and surveillance. Attend relevant conferences or webinars to build connections that could support your application and show your commitment to the field.
✨Tip Number 3
Brush up on your Salesforce skills, as you'll be dealing with data from a Customer Relationship Management tool. Being proficient in this area will not only enhance your application but also prepare you for the practical aspects of the job.
✨Tip Number 4
Prepare to discuss your experience in customer service within the Primary Care sector during interviews. Think of specific examples where you've successfully built relationships or adapted to changing circumstances, as these will resonate well with the interviewers.
We think you need these skills to ace Practice Liaison Officer / Research Facilitator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Practice Liaison Officer / Research Facilitator position. Make notes on key points that resonate with your experience.
Craft Your Supporting Statement: Your Supporting Statement should include a cover letter and explicitly address how you meet each selection criterion. Use specific examples from your past experiences to demonstrate your skills and suitability for the role.
Tailor Your CV: Ensure your CV is tailored to highlight relevant experience in customer service, particularly within the Primary Care sector. Emphasise any experience with data management tools like Salesforce, as this is crucial for the role.
Proofread and Review: Before submitting your application, proofread your documents for any spelling or grammatical errors. It’s also helpful to have someone else review your application to provide feedback and ensure clarity.
How to prepare for a job interview at University of Oxford
✨Know Your Stakeholders
Familiarise yourself with the key stakeholders you'll be working with, such as Primary Care practitioners and external collaborators. Understanding their roles and how they contribute to research will help you demonstrate your ability to build strong relationships during the interview.
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous experience in customer service, particularly within the Primary Care sector. Highlight specific examples where you've successfully engaged with clients or stakeholders, as this will show your capability to handle the responsibilities of the role.
✨Demonstrate Adaptability
Since the role requires working in a fast-paced and ever-evolving environment, be ready to share instances where you've had to adapt quickly to changing circumstances. This will illustrate your flexibility and readiness to meet the demands of the position.
✨Prepare Your Supporting Statement
Your Supporting Statement is crucial. Make sure it clearly addresses how you meet each of the selection criteria listed in the job description. Tailor your cover letter to reflect your enthusiasm for the role and the organisation, as this can set you apart from other candidates.