At a Glance
- Tasks: Lead a team to ensure a smooth admissions process for 50,000 applications each year.
- Company: Join a prestigious university with a commitment to outstanding applicant experiences.
- Benefits: Enjoy 38 days of leave, flexible working, and generous family leave schemes.
- Other info: Be part of a vibrant community with access to social and cultural clubs.
- Why this job: Make a real impact on the future of students while enhancing your leadership skills.
- Qualifications: Customer service experience, strong communication skills, and excellent IT proficiency required.
The predicted salary is between 45000 - 55000 £ per year.
This is an exciting opportunity to join the Graduate Admissions Operations team, which handles the 50,000 applications and 25,000 enquiries received by the University each year for postgraduate courses. This post is central to the provision of an outstanding experience to applicants and colleagues in admissions roles across the University.
Working closely with the Head of Graduate Admissions Operations, you will lead a team of operations administrators to ensure that the end‑to‑end admissions process is delivered to a high quality and within deadlines. You will plan and monitor the progress of the admissions cycle, using detailed data to allocate resources and identify issues requiring intervention. You will adopt a continuous improvement approach to operational activities, ensuring that admissions processes are efficient, accurately documented and regularly reviewed.
You will engage with colleagues across the University to identify, scope, and prioritise improvements to policies, systems, and processes, and will be responsible for the management of the senior Graduate Admissions Committee, producing agendas, minutes, and papers. You will configure and interrogate complex IT systems to ensure that our courses are correctly set up and that issues are rapidly identified and resolved, as well as working closely with student systems colleagues to devise improvements.
This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points‑based system. We are therefore unable to offer sponsorship for this role.
Qualifications- Experience of working in a customer‑focused environment, developing and leading outstanding customer service.
- Strong written and verbal communication skills, including writing papers and reports, and the ability to build relationships with and influence a broad range of stakeholders.
- Excellent IT skills, including configuration and investigation of issues in complex systems; and the ability to acquire the skills to use new software packages.
- Ability to formulate policies and work with complex business processes, including capturing user feedback, proposing and delivering improvements and documenting changes.
- Experience of detailed planning and monitoring, and flexibility in adapting to changing circumstances.
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
Senior Graduate Admissions Manager in Oxford employer: University of Oxford
As a Senior Graduate Admissions Manager at our esteemed University, you will be part of a dynamic team dedicated to enhancing the postgraduate admissions experience for thousands of applicants each year. We pride ourselves on a supportive work culture that values employee wellbeing, offering 38 days of annual leave, generous family leave schemes, and flexible working arrangements to help you thrive both personally and professionally. With ample opportunities for growth and development, alongside access to a vibrant community through various clubs and activities, this role is perfect for those seeking meaningful and rewarding employment in higher education.
