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For Companies At a Glance
- Tasks: Lead income operations and ensure secure payment processes at a world-renowned university.
- Company: Join the University of Oxford, a prestigious institution with a legacy of excellence.
- Benefits: Enjoy 38 days of leave, flexible working, and a generous family leave scheme.
- Why this job: Shape the future of finance in education while making a real impact.
- Qualifications: Proven leadership in financial operations and expertise in payment systems required.
- Other info: Be part of a diverse community that values your wellbeing and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The University of Oxford is seeking a Head of Income Operations, a high-profile and influential role responsible for facilitating the collection of income from across the organisation.
Location: Great Clarendon Street, Oxford with the option of some hybrid/remote working
Contract: Full Time, Permanent
About Us
Spanning the historic streets of the city of dreaming spires, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.
Integral to the University, the Finance Division aims to enable world-class research and education by collaborating on sound financial strategy to provide long-term resources, underpinned by excellent operational and professional services.
What We Offer
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
Reporting to the Group Treasurer, this is a very high-profile role which provides leadership over all income collection activities, including bank transfers, card payments, ecommerce platforms, cash handling and specialist payment solutions. Acting as a key gatekeeper for income-related financial systems, the post holder will influence policy, systems design and operational controls across a complex and devolved organisation.
You will lead and develop a specialist team, manage relationships with banks, card acquirers and payment service providers, and ensure value for money and high-quality service delivery. A central part of the role is ensuring compliance with Anti-Money Laundering and Financial Sanctions Regulations, alongside leading the University’s PCI DSS compliance programme, providing expert advice and oversight across the institution.
This role requires strong leadership, deep expertise in payment systems and financial controls, and the ability to influence senior stakeholders. You will play a key role in safeguarding the University’s reputation, driving continuous improvement, and enabling the secure acceptance of income in a rapidly evolving payments landscape.
About You
- Experience in managing and motivating a successful team, in a changing, complex and sometimes challenging operating environment;
- The ability to communicate effectively across all channels;
- Strong leadership skills, with evidence of the ability to work collaboratively, and to gain the trust and confidence of, and influence people at all levels;
- A strong customer focus;
- High levels of personal effectiveness including the ability to manage complex and demanding workloads, whilst ensuring deadlines are met;
- In-depth knowledge and experience of bank processes and reconciliation procedures, including card processing procedures and ecommerce systems;
- Knowledge and experience of a wide range of payment systems;
- Specialist knowledge of the requirements of the Payment Card Industry Data Security Standards;
- An in-depth understanding of Anti-Money Laundering Regulations and the implications of Financial Sanctions requirements.
Application Process
To apply, please upload the details of two referees. The closing date for applications is 12 noon on 13th February. Interviews will take place on week commencing 9th March.
Head of Income Operations in Oxford employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Income Operations in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and operations sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the University of Oxford’s values and recent initiatives. Tailor your responses to show how your experience aligns with their mission. We want to see you shine and demonstrate that you’re the perfect fit for the Head of Income Operations role!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on articulating your leadership skills and experience with payment systems, as these are key for this role. Let’s make sure you’re ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Head of Income Operations in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Income Operations role. Highlight your experience in managing teams and your expertise in payment systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission at the University of Oxford. Keep it engaging and relevant to the job description.
Showcase Your Leadership Skills: Since this role requires strong leadership, make sure to include examples of how you've successfully led teams in the past. We love to see how you've motivated others and navigated complex environments!
Apply Through Our Website: Don't forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're serious about joining our incredible team at the University of Oxford.
How to prepare for a job interview at University of Oxford
✨Know Your Numbers
As the Head of Income Operations, you'll need to demonstrate a solid understanding of financial systems and processes. Brush up on your knowledge of bank reconciliation procedures, card processing, and e-commerce systems. Be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities, so prepare examples that highlight your experience in managing and motivating teams. Think about specific challenges you've faced and how you influenced your team to achieve success, especially in complex environments.
✨Communicate Effectively
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built relationships with stakeholders at all levels and how you’ve influenced decisions in your past roles.
✨Understand Compliance Requirements
Familiarise yourself with Anti-Money Laundering Regulations and PCI DSS compliance. Be ready to explain how you've ensured compliance in your previous positions and how you would approach these responsibilities at the University of Oxford.
