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For Companies At a Glance
- Tasks: Lead and support facilities operations for graduate accommodation at a prestigious university.
- Company: Join the University of Oxford's Estates Services team.
- Benefits: Enjoy 38 days annual leave, generous family leave, and a great pension scheme.
- Why this job: Make a real difference in students' lives while working in a vibrant community.
- Qualifications: Supervisory experience, strong communication skills, and a commitment to customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 32108 - 37338 £ per year.
Estates Services, Oxford
Are you an organised, hands-on facilities professional who enjoys leading people, solving problems, and delivering excellent customer service? Do you want to play a key role in supporting graduate students at one of the world’s leading universities? The University of Oxford is seeking a Graduate Accommodation Facilities and Services Supervisor to join its Estates Services team and help maintain high-quality accommodation across our graduate housing portfolio.
Location: Oxford
Salary: Grade 5: £32,108 - £37,338 per annum
Location: Full Time, Permanent
About Us
Estates Services underpins everything the University does, by creating safe, sustainable, and high-quality spaces. Within this, the Graduate Accommodation Office is responsible for providing and maintaining homes for graduate students and their families, supporting them at a pivotal stage in their academic lives.
What We Offer
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the role
As Graduate Accommodation Facilities & Services Supervisor, you will have a visible, hands-on presence across our graduate accommodation portfolio, across five main sites in Oxford. Working closely with Facilities and Services Site Managers, you will oversee day-to-day facilities operations - supervising Site Assistants, coordinating and liaising with contractors to resolve maintenance issues, and supporting tenants with day-to-day accommodation matters. You will ensure buildings are safe, compliant and maintained to a high standard. This is a varied and rewarding on-site role where your work directly improves the quality of life for graduate students.
About you
We are looking for someone who is organised, approachable, and confident taking responsibility in a busy residential environment. You will bring:
- Supervisory experience and strong communication skills
- Experience managing or overseeing minor maintenance works
- A good understanding of health and safety practices
- The ability to prioritise workloads and work independently or as part of a team
- A genuine commitment to customer service
Application Process
- A covering letter/supporting statement
- Your CV
- The details of two referees
Graduate Accommodation Facilities and Services Site Supervisor in Oxford employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Accommodation Facilities and Services Site Supervisor in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the University of Oxford and its Estates Services. Understanding their values and how they support graduate students will help you connect better during your conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your supervisory experience and customer service skills, as these are key for the Graduate Accommodation Facilities and Services Supervisor role.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable for your interview. First impressions matter, especially in a role where you'll be leading people and interacting with students daily.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Graduate Accommodation Facilities and Services Site Supervisor in Oxford
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your supervisory experience and how it relates to the role. We want to see your personality, so don’t be afraid to let it show while keeping it professional.
Tailor Your CV: When you’re putting together your CV, make it relevant to the Graduate Accommodation Facilities and Services Supervisor role. Focus on your experience in facilities management and customer service, and don’t forget to mention any health and safety knowledge you have!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with practical solutions, especially in a busy residential environment like ours.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to complete your application there!
How to prepare for a job interview at University of Oxford
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of a Graduate Accommodation Facilities and Services Supervisor, especially around managing maintenance and ensuring safety standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully led a team or resolved issues in a facilities management context. Highlight your supervisory experience and any relevant health and safety knowledge to demonstrate that you can handle the responsibilities of the role.
✨Customer Service is Key
Since this role involves supporting graduate students, be ready to discuss how you've provided excellent customer service in previous positions. Think of scenarios where you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared about the team dynamics, challenges faced in the role, or the future plans for the accommodation services. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
