At a Glance
- Tasks: Manage customer accounts and collect outstanding debts while providing excellent service.
- Company: Join a leading University with a focus on financial sustainability.
- Benefits: 38 days annual leave, flexible working, and a generous family leave scheme.
- Other info: Enjoy a dynamic work environment with access to social and sports clubs.
- Why this job: Make a real impact on the University's financial health and support various departments.
- Qualifications: Experience in credit control, strong organisational skills, and good communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Overview
As Credit Controller within the Finance Division, you will play a key role in helping the University manage its income by ensuring outstanding debts are collected promptly, while delivering excellent service to internal departments and external customers.
The role supports the University’s financial sustainability by maintaining accurate customer accounts and contributing to effective income management.
Key Responsibilities
- Manage a portfolio of customer accounts and collect outstanding debts.
- Investigate and resolve account queries and monitor overdue debts.
- Recommend appropriate recovery actions and maintain customer records within the Oracle Accounts Receivable system.
- Use judgement to manage complex cases and support departments with credit control best practice.
- Prepare management information reports for senior staff.
Qualifications
- Strong experience in credit control and sound professional judgement.
- Excellent organisational and time‑management skills, ability to prioritise a workload and meet deadlines.
- Good oral and written communication and interpersonal skills, confident telephone manner.
- Strong administrative experience and a good level of general education.
- IT proficiency, including Microsoft Word, Excel and databases.
- Sponsorship
This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points‑based system, and we are therefore unable to offer sponsorship for this role.
Benefits
- 38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 extra days and additional leave after long service.
- A generous family leave scheme offering up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
- Hybrid and flexible working arrangements.
- Excellent contributory pension scheme.
- Affordable commuting options, including cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to social, cultural and sports clubs.
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We think you need these skills to ace Credit Controller in Oxford
Credit Control
Debt Collection
Account Management
Judgement
Problem Resolution
Management Information Reporting
Organisational Skills
