At a Glance
- Tasks: Manage student complaints and investigations, drafting outcomes and briefings.
- Company: Join the prestigious University of Oxford's Proctors' Office.
- Benefits: Enjoy hybrid working arrangements and a supportive team environment.
- Other info: Collaborate with diverse teams across the collegiate University.
- Why this job: Make a difference in students' lives while developing your casework skills.
- Qualifications: Experience in casework and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
The University of Oxford's Proctors' Office is seeking an experienced caseworker to manage a portfolio of student academic casework, principally complaints.
You will investigate under University procedures, draft outcomes, and write briefings for the Proctors and Assessor.
You will liaise with students and colleagues across the collegiate University as well as external contacts in a discreet, impartial team.
Hybrid working arrangements will be considered.
#J-18808-Ljbffr
Casework Manager — Student Complaints & Investigations (Hybrid) in Oxford employer: University of Oxford
The University of Oxford is an exceptional employer, offering a vibrant research environment that fosters creativity and innovation in neuroscience. With access to cutting-edge facilities and a collaborative work culture, employees are encouraged to grow professionally through various development opportunities. Located in the historic city of Oxford, the university provides a unique blend of academic excellence and cultural richness, making it an ideal place for those seeking meaningful and impactful careers in research.
