We have an exciting opportunity for you to join the University of Oxford as an Apprentice Clinical Trials Receptionist and Administrator in the Paediatrics Department. You will work as an Apprentice Clinical Trials Receptionist and Administrator. You will be required to complete an 18 month training programme that will cover all aspects of the role and will be delivered through in‑house training, as well as day‑release or other distance learning methods delivered by Abingdon & Witney College. You will complete an Level 3 Business Administrator Apprenticeship which is within the (Business and Administration) sector and you will gain a Level 3 Business Administrator Apprenticeship standard qualification. College attendance and successful completion of these studies is an essential requirement of this Apprenticeship. The Apprentice Clinical Trials Receptionist and Administrator is the first point of contact for phone calls, emails and visitors coming into the Oxford Vaccine Group (OVG). They deal with enquiries and requests from members of the public, study participants, employees and staff over the phone, email, and face‑to‑face. They assist in managing visit bookings with study participants, maintaining study visit calendars, and supporting colleagues in the administration of clinical trials. They have responsibility for elements of the day‑to‑day functioning of the building: e.g. management of incoming and outgoing post, maintaining information on databases, collating requests for repairs, forwarding of appropriate information throughout the group. They provide administrative/secretarial support to OVG including data entry, minutes of the team meeting, ordering stock, maintaining the Buddy System and acting as Display Screen Equipment (DSE) Assessor. This role requires adaptability, a can‑do approach and a high level of attention to detail. Please note, whilst we endeavour to support flexible working, this is an in‑office role due to the requirements of the post. Training will be provided for Good Clinical Practice (GCP) qualification and in order to book appointments for children and families.
You will be passionate about starting your career in business administration and excited about the opportunity of becoming an apprentice at the University of Oxford. You may be starting your career or you may be looking for a career change.
To complete the level 3 apprenticeship, you will need to have completed English and Maths grade 4 or above, or equivalent.
Regardless of your prior qualifications Abingdon & Witney College will require you to complete a short initial assessment during the application process. There are also government residency requirements for Apprenticeship funding which the Training Provider will be able to advise on.
About the apprenticeship
As part of this role, you will undertake an Apprenticeship with Abingdon & Witney College, where you will complete a Level 3 Business Administrator Apprenticeship.
For this apprenticeship, you will work at the Oxford Vaccine Group (OVG) within the Paediatrics Department at the Churchill Hospital site. As part of your apprenticeship, you will be required to attend Abingdon & Witney College. During your apprenticeship, you will need to attend Abingdon & Witney College up to 1 day a week.
In total, it will take 18 months to complete all elements of the apprenticeship, with support from the Department, University, and Training Provider throughout.
What we offer
- Our apprentices are never on their own, you will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
- We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual's unique contribution.
- Over 80% of our apprentices continue with us in the role they have been trained for after their Apprenticeship and that is just the start of their career.
- You will receive 38 days' annual leave inclusive of Bank Holiday and fixed closure dates, discounted travel, an excellent contributory pension scheme, and student discount. You will also be part of the University's annual apprenticeship awards.
About the department
The Department of Paediatrics is committed to equality and valuing diversity. The Department of Paediatrics has been honoured with the Athena Swan Gold award, a national gender equality charter, recognising the Department's innovative policies and practices. We are committed to the professional development of our staff by providing up to ten paid days annually for skill enhancement and allowing applications for additional training funding. By joining us, you will have the opportunity to contribute to a forward‑thinking department.
We welcome new staff with ideas who are willing to shape the future of the department that thinks about its staff and wellbeing. In addition to the University of Oxford healthcare and wellbeing resources, the Department of Paediatrics sponsors weekly exercise classes such as yoga and bootcamp sessions as well as a choir. For staff on work visas, we also offer financial assistance towards visa renewal fees. These activities are designed to promote physical and mental wellbeing among staff members.
Please visit our website to find out more about the Department.
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Apprentice Clinical Trials Receptionist and Administrator in Oxford employer: University of Oxford
The Department of Politics and International Relations at the University of Oxford is an exceptional employer, offering a collaborative and intellectually stimulating environment where finance professionals can thrive. With a commitment to equality, diversity, and inclusion, along with generous benefits such as 38 days of annual leave and a robust family leave scheme, employees are supported in both their professional and personal lives. This role not only provides the opportunity to influence strategic financial decisions within a world-renowned department but also fosters continuous growth and development in a vibrant academic community.
